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TROUBLE SHOOTING GUIDE
Probable cause(s) `
Suggested Remedy
Problem
Massage does not start.
All lamps on controller flash sim
TRD
and massage
heads Stop.
Kneading massage cannot be
changed immediately to a rolling
massage.
Massage heads do not reach
your shoulders.
It seems like the massage heads
are at different heights.
The power cord is not plugged
in.
The power source switch is at
the "off" position.
If the massage heads are
forcibly locked, they will stop for
safety.
The massage heads must move
to the narrowest position for a
rolling massage.
Your shoulders are too high.
This is because an alternating
tapping mechanism is used. It is
not a malfunction.
4
Alternating tapping mechanism
Approx.
13/32 in. (1 cm)
at most
Approx.
13/32 in. (1 cm)
at most
When stopped, the misalignment
is approx. tem at most.
Plug the power cord into an AC
outlet (120V).
Slide the power switch to "on".
Raise your back slightly and
push the start/reset button.
Wait until the massage heads
reach the narrowest position.
Shift your waist forward and
recline the chair back.
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