Malfunction table
Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
Expert Cooking Guide section, where you will find
plenty of cooking tips and tricks.
Malfunction table
Problem
The appliance does not work.
The appliance does not work.
appears in the display panel.
‹
‹‹
:
is in the display panel.
The microwave does not switch on.
It takes longer than before for the food
to heat up in the microwave
Turntable grates or grinds.
A particular operating mode or power
level cannot be set.
"‚
appears in the display panel.
"...
appears in the display panel.
"‚‚
appears in the display panel.
"‚ˆ
appears in the display panel.
Acrylamide in foodstuffs
Which foods are affected?
Acrylamide is mainly produced in grain and potato products that
are heated to high temperatures, such as potato crisps, chips,
General
Baking biscuits
Oven chips
Possible cause
Faulty circuit breaker.
Plug not plugged in.
Power cut
Childproof lock is active.
Power cut
Door not fully closed.
The selected microwave power level is too low. Select a higher power level.
A larger amount than usual has been placed in
the appliance.
The food was colder than usual.
Dirt or debris in the area around the turntable
drive.
The temperature, power level or combined
setting is not possible for this operating mode.
The thermal safety switch-off function has been
activated.
The thermal safety switch-off function has been
activated.
Moisture in the control panel.
Rapid heating has failed.
Tips for keeping acrylamide to a minimum when preparing food
Keep cooking times to a minimum. Cook meals until they are golden brown, but not too
dark. Large, thick pieces of food contain less acrylamide.
Max. 200 °C in Top/bottom heating or max. 180 °C in 3D hot air or hot air mode. Max.
190° C in Top/bottom heating or max. 170 °C in 3D hot air or hot air mode. Egg white
and egg yolk reduce the formation of acrylamide. Distribute thinly and evenly over the
baking tray. Cook at least 400 g at once on a baking tray so that the chips do not dry out.
EN-13
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried out
by one of our trained after-sales engineers.
Remedy/information
Look in the fuse box and check that the circuit
breaker for the appliance is in working order.
Plug in the plug.
Check whether the kitchen light works.
Deactivate the childproof lock (see section:
Childproof lock).
Reset the clock.
Check whether food residue or debris is
trapped in the door.
Double the amount = almost double the
cooking time.
Stir or turn the food during cooking.
Clean the rollers under the turntable and the
recess in the oven floor thoroughly.
Choose permitted settings.
Call the after-sales service.
Call the after-sales service.
Allow the control panel to dry.
Call the after-sales service.
toast, bread rolls, bread, fine baked goods (biscuits, gingerbread,
cookies).