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Troubleshooting
PROBLEM
The iron begins to smoke when
switched on
The iron does not produce
any steam
Dirt comes out through
the soleplate
The "CALCCLEAN" indicator
light (1) does not turn off
The appliance makes a
pumping sound
There is too much steam
coming out of the iron
The iron produces little steam
If the above tips do not solve the problem, get in touch with our customer service.
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POSSIBLE CAUSE
During first use: certain
components on the appliance
have been lightly greased at the
factory and may produce a small
amount of smoke when initially
heated
During first use, water has not
filled the hose (4) completely
The "CALCCLEAN" indicator
light (1) will flash. The
descaling process has not
been completed
There is a build-up of limescale
or minerals in the iron
Chemical products or
additives have been used
The "CALCCLEAN" indicator light
(1) does not turn off
Water is being pumped into the
iron
The water tank is empty
Mode "Boost" is turned on
The iron has been switched on
recently
SOLUTION
This is completely normal and
will stop after a short while
Press and hold the steam
release button (14) until steam
comes out
Perform a cleaning cycle (see
the "Descaling process" section)
Carry out a cleaning cycle (see
the "Descaling process" section)
Never add products to the water
(see the "Filling the water tank"
section). Clean the soleplate with
a damp cloth
Restart and complete the iron
descaling process
This is normal
Fill the water tank
Activate the normal mode by
pressing the "PROGRAM"
button
It is normal, the iron produces
steam gradually until it is
stabilized
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