Vitamix EXPLORIAN Serie Manual Del Usuario página 10

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arranty and ervice
7-Year Full Machine Warranty
*IMPORTANT RESTRICTION: VITAMIX MAY RESTRICT WARRANTY SERVICE FOR OUR PRODUCTS TO THE COUNTRY WHERE
VITAMIX OR ITS AUTHORISED DISTRIBUTORS ORIGINALLY SOLD THE PRODUCT.*
• Vitamix does not recommend use of our products outside of the country where such products were sold and built to be used.
• Our products are approved and certified to country-specific safety standards.
• Each country may require a different voltage and frequency, power cable, and plug for the same product.
• After-sales service may not be available outside of the country where Vitamix or any of its authorised distributors originally sold a
product, as our authorised distributors and repair technicians stock repair parts that may be country-specific.
1. Product Warranty.
To verify warranty, contact the Authorised Vitamix Household Distributor/Service Provider in your country by visiting
https://www.vitamix.com/vr/en_us/international-support.
2. Who Can Seek Warranty Coverage.
This Warranty is extended by Vitamix to the owner of this appliance for personal household use only. This Warranty does not apply
to products used for commercial, rental, or re-sale purposes. Should the ownership of the Vitamix change during the warranty peri-
od, please provide the new owner with a copy of the original receipt to be able to verify start-date of the warranty.
3. What is Covered.
Vitamix warrants to the owner that if this appliance (an "appliance" consists of a motor base, any container(s), lids, and tamper(s)
purchased together) fails within 7 years from the date of purchase due to a defect in material or workmanship or as a result of nor-
mal wear and tear from ordinary household use. The Authorised Vitamix Household Distributor/Service Provider will, within 30 days
of receipt of the returned appliance, repair the failed appliance or component part of the appliance free of charge.
If, in Vitamix's sole discretion, the failed appliance or component part of the appliance cannot be repaired, the Authorised Vitamix
Household Distributor/Service Provider will elect to replace the appliance free of charge with the same model or the next closest
model if original model is no longer available to purchase. In this case, the warranty start-date remains the same as the purchase
date of the original Vitamix.
4. What is Not Covered.
• This Warranty does not apply to appliances used commercially or in non-household applications.
• This Warranty is only valid if the appliance is used and maintained in accordance with the instructions, warnings, and safeguards
contained in the owner's manual. This Warranty does not cover damage caused by accidents (ex: foreign object in container while
blending, dropping of unit or container, etc.).
• This Warranty does not cover damage resulting from use of the appliance outside of the country where it was sold and built to be
used, and Warranty service may be restricted to the country where Vitamix or its authorized distributors originally sold the appli-
ance.
• This Warranty does not cover cosmetic changes that do not affect performance, such as discoloration, scratches, or the effects of
the use of abrasives or cleaners or food build up.
Containers: Processing certain herbs and spices in the container/cup will result in cosmetic marring of the container/cup and may
cause the blades to wear prematurely. Traces of sand, coarse gritty and abrasive herbs will also cause the blades to wear premature-
ly. Herbs may contain volatile oils, cause the container/cup to retain the oils and cause permanent discoloration. Your container/cup
and blades are not covered under the Vitamix warranty under these circumstances.
Vitamix will not be responsible for the cost of any unauthorised warranty repairs. Your Vitamix may only be serviced or repaired by
an Authorized Vitamix Household Distributor/Service Provider.
REPAIR, REPLACEMENT OR REFUND OF THE PURCHASE PRICE ARE THE EXCLUSIVE REMEDIES OF PURCHASER AND THE
SOLE LIABILITY OF VITAMIX AND ITS AUTHORISED DISTRIBUTORS UNDER THIS WARRANTY. NO EMPLOYEE OR REPRESEN-
TATIVE OF VITAMIX OR ANY OF ITS AUTHORISED DISTRIBUTORS IS AUTHORISED TO MAKE ANY ADDITIONAL WARRANTY
OR ANY MODIFICATION TO THIS WARRANTY WHICH MAY BE BINDING UPON VITAMIX. ACCORDINGLY, PURCHASER SHOULD
NOT RELY UPON ANY ADDITIONAL STATEMENTS MADE BY ANY EMPLOYEE OR REPRESENTATIVE OF VITAMIX OR ANY OF
ITS AUTHORISED DISTRIBUTORS. IN NO EVENT, WHETHER BASED ON CONTRACT, INDEMNITY, WARRANTY, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL VITAMIX BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT OR REVENUE.
NOTE: If your Vitamix needs to be serviced but does not fall within the Warranty guidelines, it may still be repaired at your cost (for
repair and shipping). Contact the Authorised Vitamix Household Distributor/Service Provider in your country by visiting https://www.
vitamix.com/vr/en_us/international-support. For Vitamix Household Support or Sales call 800.848.2649 or
+1.440.235.4840 (International) or email service@vitamix.com.
5. What Voids this Warranty.
• Abuse, misuse, negligent use, alteration of the appliance, exposure to abnormal or extreme conditions, or failure to follow the oper-
ating instructions in this manual will void this Warranty.
• The Warranty is also void if repairs to the appliance or any component part of the appliance are performed by someone other than
either Vitamix or an authorised Vitamix Service Provider or if any component part of a appliance subject to this Warranty is used in
combination with a motor base or container that is not expressly authorised by Vitamix.
• The warranty is void when the appliance is used with a transformer or adapter to convert the voltage.
6. How to Obtain Warranty Service.
Contact the Authorized Vitamix Household Distributor/Service Provider in your country for assistance servicing your Vitamix. For a
list of Vitamix Distributors, visit https://www.vitamix.com/vr/en_us/international-support.
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