Problem
Solution
Air movement sound. This is normal. If too loud, set to a slower FAN
setting.
Noise when
unit is cooling
Window vibration - poor installation. Refer to installation instructions
or check with installer.
Water dripping
Improper installation. Tilt air conditioner slightly to the outside to
INSIDE when
allow water drainage.
unit is cooling
Refer to installation instructions - check with installer.
Water dripping
Unit removing large quantity of moisture from humid room. This is
OUTSIDE when
normal during excessively humid days.
unit is cooling
Remote
Remote control not located within range. Place remote control within
sensing
20 feet & 180°, radius of the front of the unit.
deactivating
Remote control signal obstructed. Remove obstruction.
prematurely
(some models)
Room too cold
Temperature setting too low. Increase temperature setting.
If your product displays error code as follows, please call our toll free service number:
1-866-646-4332 for assistance.
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