Troubleshooting
BEFORE CALLING FOR SERVICE
Check the following
list to be sure a service call is necessary. Reviewing additional
information
on items to check
may prevent an unneeded service call.
If nothing on the oven operates
• check for a blown circuit fuse or a tripped main circuit breaker.
• check if oven is properly connected
to electric circuit in house.
• check that controls are set properly.
If the oven interior light does not
work
If oven will not cook
If oven takes longer than normal to
cook or cooks too rapidly
If the time of day clock does not
always keep correct time
If food cooks unevenly
If food is undercooked
If food is overcooked
If arcing (sparks) occur
If the display shows a time
counting down but the oven is not
cooking
Vent fan starts automatically
• the light bulb is loose or defective.
• check that control panel was programmed
correctly.
• check that door is firmly closed.
• check that Enter/Start
pad was touched.
• check that timer wasn't started instead of a cook function.
• be sure the Power Level is programmed
properly.
• check that the power cord is fully inserted into the outlet receptacle.
• be sure the oven is the only appliance on the electrical
circuit.
• be sure food is evenly shaped.
• be sure food is completely
defrosted
before cooking.
• check placement
of aluminum
foil strips used to prevent overcooking.
• check recipe to be sure all directions
(amount, time, and power levels)
were correctly followed.
• be sure microwave oven is on a separate circuit.
• be sure food is completely
defrosted
before cooking.
• check recipe to be sure all directions
(amount, power level, time, size of
dish) were followed.
• be sure microwavable
dishes were used.
• be sure wire twist ties were not used.
• be sure oven was not operated when empty.
• make sure metal rack (if used) is properly installed.
• check that door is firmly closed.
• check that timer was not started instead of a cooking function.
• if the temperature
gets too hot around the microwave oven, the fan in
the vent hood will automatically
turn on at the HI setting to cool the oven.
It may stay on up to an hour to cool the oven.
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