Troubleshooting
You can often easily eliminate problems that may occur
on your own. Before calling customer service, take into
account the following information.
Malfunction
Appliance does not heat up. Illuminated
rings flash fast.
Appliance does not heat up. Illuminated
rings do not light up.
The frying surface becomes curved
during operation.
The corners of the appliance curve
upwards slightly during operation.
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Possible cause
Safety shut-off: appliance has not been
operated in the past four hours.
Power outage: after a power outage, the
appliance stays switched off for safety
reasons.
Overheating protection: appliance has
been operated at the highest level for a
very long time.
Installation error
This is due to material expansion during
heating up.
The heat causes the cooktop's metal to
expand.
WARNING
Risk of electric shock
Incorrect repairs are dangerous. Repairs may only
be carried out by an authorized servicer. If the
appliance is not functioning properly, unplug the
power cord or switch off the fuse in the fuse box.
Contact Customer Support.
Solution
Turn the control knob to 0 and then switch on
again, if necessary.
Turn the control knob to 0 and then switch on
again, if necessary.
Turn the control knob to 0 and let the appli-
ance cool down.
Check correct fitting of the connecting cable
to the control panel. The plug must engage.
This is normal.
This is normal. No curving is visible after cool-
ing down.
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