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Idiomas disponibles
Idiomas disponibles
VINOTECAS
AFTER-SALES SERVICE (SAT) AND GUARANTEE
INOXPAN S.L., thanks you for choosing and placing your trust in a product of our brand Pando, which is
distinguished by its Quality, Design and Innovation, being faithful to its origins and commitments.
PANDO WARRANTY CONDITIONS:
This appliance is guaranteed for 3 years from the date of purchase. This warranty exclusively covers the
Pando product against any manufacturing defect that affects its proper functioning. In order for the warranty to be
valid, it is essential to present the invoice or purchase receipt together with a photo of the label or
registration number of the product to the Pando Authorised Service technician.
During this period, the Company undertakes to replace or repair free of charge any defective part due to a defect or
manufacturing defect in the appliance, until it is in proper working order, as well as the necessary labour and
expenses incurred as a result of such repair or replacement.
EXCLUSIONS FROM THE PANDO WARRANTY:
The following cases will not be covered by the guarantee of the product or wine cooler, or could be
cause for cancellation of the same, in which case the user will be responsible for the cost of materials,
labour and travel expenses of the technical service:
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The installation, servicing, cleaning or maintenance of the appliance.
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Any breakdown, malfunction or malfunction caused by incorrect installation or use.
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Breakdowns or damage caused by failure to observe or follow the safety instructions,
recommendations for use and maintenance in the appliance's manuals.
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When the product is intended for commercial or non-residential use, for which it is not intended.
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Malfunctions or damage to the appliance due to non-compliance with the instructions described in the
user manual, installation and ventilation instructions for the appliance.
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Breakdowns or damage caused by transport or transfer, and handling of the device by unauthorised
personnel not belonging to this company or to the Pando brand.
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Bumps, dents, scratches or scrapes, broken glass.
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Presence of foreign bodies foreign to the device, inside or outside the product.
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The product is not accessible because there are elements that prevent easy and safe access. The
means required for the authorised Pando technician to access the device shall be at the user's expense
and responsibility.
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Improper handling of product wiring and connections.
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Faults or damage to the product caused by incorrect power supply or electrical connection.
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Aesthetic, wear and tear components, such as light screens, filters, lamps (LED), shelves, drawers, lids,
gaskets, etc.
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Rust, stains, discolouration caused by improper application or unprotected exposure to corrosive
elements such as cleaning products not recommended by the manufacturer and unsuitable cleaning
agents, such as those containing corrosive chemicals, and exposure to sea breeze (saltpetre).
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Any damage to the wines or any other contents due to possible incidents or malfunctions of the
appliance.
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Breakdowns or damage caused by variations in the electricity supply or fortuitous and natural causes of
atmospheric or geological origin such as storms, lightning, earthquakes, floods, etc.
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Appliances from resale, second hand, trade-in or exhibitions that are more than three years old from
the date of manufacture.
INOXPAN, S.L., is expressly excluded from any liability for any direct or indirect damage to persons or things caused
by a product installed, manipulated, used and/or maintained improperly.
Contact details Official Authorised Pando Service Centre
SPAIN, PORTUGAL AND ANDORRA:
https://www.pando.es/asistencia-tecnica/
www.pando.es
Pando
Pando
OTHER COUNTRIES:
EN
https://www.pando.es/en/after-sales-services/
FR
https://www.pando.es/fr/service-apres-vente/
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