TROUBLESHOOTING
MALFUNCTIONING
Osmosis unit does
not produce water,
water performance
decreases
Osmosis unit does
not work
Abnormal taste
Abnormal noise
during operation
E1 Unit stopped
warning
E2 Unit blocked
warning
POSSIBLE REASON
The water inlet ball valve is closed
No running water
The PCT front and rear composite
filter elements are blocked
The original water temperature
is too low
The unfiltered water flow rate is
insufficient
Power failure
Power adapter failure
Check
The osmosis unit has been
deactivated for a long period of
time.
Filter unchanged for a long
time time
Abnormal supply voltage
The unfiltered water flow rate is
insufficient.
Water filtration in the transformer
The booster pump is defective
Unit working for 1 hour non-stop
14 months since last maintenance
32
SOLUTIONS
Open the inlet ball valve
Waiting for tap water supply
Replace filter
Check for electricity
Replace the power adapter
Turn back on or check the
booster pump, the solenoid
valve, the waterway, etc
Wash the filter element (except
for the reverse osmosis film) of
the unit for 5 minutes
Replace filter
Inform the maintenance
personnel to it have adjusted or
replaced in person
Increase the amount of water in
the unfiltered water container
Inform the maintenance
personnel to it have adjusted or
replaced in person
Inform the maintenance
personnel to it have adjusted or
replaced in person
Disconnect and reconnect
electrically to reset. It will then
work again normally
Contact the technical service
for maintenance
EN