22 TROUBLESHOOTING
Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.
Cooling
Problem
Refrigerator section is
not cooling.
Cooling system runs
too much.
Refrigerator section is
too warm.
Possible Causes & Solution
The refrigerator control is set to OFF (some models).
• Turn the control ON. Refer to the Setting the Controls section for proper
temperature settings.
Refrigerator was recently installed.
• It may take up to 8 hours for each compartment to reach the desired
temperature.
Refrigerator was recently relocated.
• If the refrigerator was stored for a long period of time or moved on its
side, it is necessary for the refrigerator to stand upright for 8 hours before
connecting it to power.
Refrigerator is replacing an older model.
• Modern refrigerators require more operating time but use less energy due to
more efficient technology.
Refrigerator was recently plugged in or power restored.
• The refrigerator will take up to 8 hours to cool completely.
The door is opened often or a large amount of food / hot food was added.
• Adding food and opening the door warms the refrigerator, requiring the
compressor to run longer in order to cool the refrigerator back down.
In order to conserve energy, try to get everything you need out of the
refrigerator at once, keep food organized so it is easy to find, and close the
door as soon as the food is removed. (Refer to the Food Storage Guide.)
Doors are not closed completely.
• Firmly push the doors shut. If they will not shut all the way, the "Doors will
not close correctly or pop open" section in Troubleshooting.
Refrigerator was recently installed.
• It may take up to 8 hours for each compartment to reach the desired
temperature.
The air vents are blocked. Cold air circulates from the refrigerator to the
fresh food section
and back again through air vents in the wall dividing the two sections.
• Locate air vents by using your hand to sense airflow and move all packages
that block vents and restrict airflow. Rearrange items to allow air to flow
throughout the compartment.