IMPORTANT: If your appliance appears not to be
operating correctly, then you should disconnect it from
your mains supply and then contact the Customer Care
Department.
DO NOT ATTEMPT TO REPAIR THE APPLIANCE YOURSELF.
Please note that if an engineer is asked to attend whilst the product is
under guarantee and finds that the problem is not the result of an
appliance fault, then you may be liable for the cost of the call out charge.
The appliance must be accessible for the engineer to perform any
necessary repair. If your appliance is installed in such a way that
an engineer is concerned that damage will be caused to the
appliance or your kitchen, then they will not complete a repair.
This includes situations where appliances have been tiled in,
sealed in with sealant, have wooden obstructions placed in front
of the appliance, like plinths. Or any installation other than the
one specified by the manufacturer has been completed.
IMPORTANT: The manufacturer operates a policy of continuous
improvement and reserves the right to adjust and modify its
products without prior notification.