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DYSON CUSTOMER CARE
THANK
YOU FOR CHOOSING
TO BUY A DYSON VACUUM
If you have a question
about your Dyson vacuum,
call the Dyson Helpline
at
1-886-693-9766
with your serial number
and details of where and when you bought
the
vacuum.
Your serial number
can be found
on the rating
plate, which is behind the dear
bln
TM.
Most questions
can be solved over the phone by one of our Dyson Helpllne
staff.
If your vacuum
needs service, call the Dyson Hetptine
so we can discuss the available
options.
If your vacuum
is under warranty,
and it is a covered
repair, it will be repaired
at no cost.
DYSON HELPLINE
Call ] -866-693-9766
toll free, 7 days a week.
PLEASE REGISTER AS A DYSON
VACUUM
OWNER
To help us ensure you receive prompt
and efficient
service,
please register
as a Dyson
vacuum
owner. There are three ways to do this:
•
Onllne
at www.dyson.com
•
By calling the Dyson Helpllne:
1-866-693-9766.
•
By completing
and returning
the attached
Warranty
Form to us by mail.
This will confirm
ownership
of your Dyson vacuum
in the event of an insurance
loss, and
enable us to contact you if necessary.
5 YEAR WARRANTY
TERMS AND CONDITIONS
OF THE DYSON 5 YEAR LIMITED WARRANTY.
WHAT IS COVERED
Your Dyson vacuum
is warranted
against
original
defects in materlal
and workmanship
for a period
of five years from the date of purchase,
when used for private
household
purposes
in accordance
with the Operating
Manual.
This warranty
provides,
at no
extra cost to you, all labor and parts necessary to ensure your vacuum
is in proper
operating
condition
during the warranty
period.
This limited warranty
is subject to the
followlng
terms:
WHAT IS NOT COVERED
Dyson, Inc. shalI not be llable for costs, damages
or repairs
incurred
as a result of:
• Vacuums
purchased
from an unauthorized
dealer.
•
Clearing
blockages
from your vacuum.
•
Carpet damage
due to use not in accordance
with flooring
manufacturer's
instructions
or
failure
to turn brush bar off when necessary.
•
Use of parts not in accordance
with the Operating
Manuat.
•
Careless
operation
or handling,
misuse, abuse and/or
lack of maintenance
or use not in
accordance
with the Operating
Manual.
•
External sources such as weather.
•
Repairs or alterations
carried
out by unauthorized
parties or agents.
•
Use of the vacuum
other than for normal
domestic
purposes
within the United
States, e.g.
for commercial
or rental purposes.
•
Norrnat
wear and tear, including
normal
wearing
parts such as dear bin
TM,
belt, filter,
brush bar, hose assembly
and power cord (or where external
damage
or abuse
is
diagnosed).
•
Use of parts and accessories
other than those produced
or recommended
by Dyson,
Inc.
WARRANTY SERVICE
•
Please fill ou'_ and return the Warranty
Form, or register
online
at www.dyson.com
•
Before _ervice can take place, the term_ of the limited
warranty
require that you contact
the Dyson Helpllne
with your model
name/number,
serial number,
date and place of
purchase.
Please keep your purchase
receipt in a safe place to ensure you have this
information.
The serial number
is found
on the vacuum's
rating
plate, which is Behind the
clear bin
TM.
• All work will be carried
out by Dyson, Inc. or its authorized
agents.
• Any replaced
defective
parts will become the property
of Dyson, Inc.
•
Service under this warranty
will not extend the period of this warranty.
•
If your vacuum
is not functioning
properly,
please call the Dyson Helpline
at
1-866-693-9766.
Most issues can be rectified
over the telephone
by our trained
Customer
Care staff. If this is not possible
Dyson,
Inc. will arrange
for your vacuum
to be repaired
and returned
in full working
order at no extra cost to yourself.
WARRANTY LIMITATIONS AND EXCLUSIONS
• Any implied warranties
relating
to your vacuum,
including
but not limited
to warranty
of
merchantability
or warranty
of fitness for a particular
purpose,
are limited
to the duration
of this warranty.
This limitation
is not allowed
by some States and so this limitation
may not
apply to you.
• Your remedy for breach of this warranty
is llrnited
to the warranty
service described
above.
Dyson, Inc. will not be liable for any consequential
damages
or inddental
damages
you
may incur in connection
with your purchase
and use of your vacuurn.
This limitation
is not
allowed
by some States and so this llrnitafion
may not appty to you.
• This limited
warranty
gives you specific
legal rights.
You may also have other rights which
vary by State.
• This limited
warranty
is not transferable.
IMPORTANT DATA PROTECTION INFORMATION
Your details will be hew by Dyson, Inc. or others on behalf
of Dyson,
inc. so that we can
assist you more quickly
in our Customer
Service
department.
From time to time, Dyson,
Inc. may send you special
offers and news of our latest innovations.
Check the box on the
Warranty
Form within the Operating
Manual
if you do not wish to receive marketing
or
promotional
information
from Dyson, Inc. For more information
about
our data collection
practices,
please refer to the Dyson,
Inc privacy
policy at www.dyson.com/prlvacy
PRODUCT
INFORMATION
Net weight:
20.611bs,
(9.35kg),
Vo]tage:
120V
60Hz,
Rated
current:
12A
Please
note:
SrnaJl details
may
vary
from
those
shown.
This
product
is protected
by the following
intellectual
property
rights:
PATENT/PATENT
APPLICATION
NUMBERS:
EP 1119282;
US 6,519,807;
EP 1268076;
US 6835222;
EP 1361813;
US 7290309;
EP 1370172;
US 6991666;
EP 1361812;
US 7278181;
EP 1361814;
US 7018439;
EP 1361815;
US 6974488;
EP 04768834.6;
US 2007-0079579;
US 2008-0105510;
WO
2005/t07553;
EP 05757418.8;
US 11/631,109;
GB 241296;
EP 05757445.1;
US 11/632,851;
GB 2422093;
EP 06700228.7;
US 2008-000004;
GB 2440718;
WO
2008/017803;
GB 2440716;
W©
2008/017806;
GB
2440515;
WO 2008/015377;
GB
2440717;
WO
2008/017804;
WO
2008/017801;
GB
2440514;
WO
2008/015378;
GB 2440715;
W©
2008/017802.
Equivalent
patents,
registered
designs
and
applications
exist in other
countries.
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