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Ametek Next Gen PCS Manual Del Usuario página 51

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2.
Software:
Symptom/Error Message
Unable to automatically determine
COM Port
COM Port not successfully configured.
Unable to locate or read dictionary file.
Problem communicating with XG.
COM Port Settings are not correct,
which may result in non-optimal
operation.
Wrong or corrupt file.
© 2022 AMETEK Electronic Systems Protection / Technical Support: 1-800-645-9721 / espsurgex.com
Possible Cause
Data interface cable not properly
connected.
Windows User Account Control has
prevented the software from
automatically modifying the COM Port
settings in the system registry.
One or more language dictionary files
cannot be found in the installation
directory.
Data interface cable not properly
connected.
The COM Port has not been properly
configured.
A file import operation has been
attempted with an invalid or corrupt
data file.
User Manual
What To Do
Check interface cable connections at
PC and XG.
Exit the software, right-click the
desktop shortcut, and select "Run As
Administrator" or select "Troubleshoot
Compatibility" and follow the wizard.
Uninstall the software, and then
reinstall the latest version.
Check interface cable connections at
PC and XG.
Configure the COM Port following the
steps listed in the Configure the Data
Interface Cable and COM Port
section of this manual.
Select a valid data file for import.
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