PROBLEM
Remote control does not
work.
The following is not considered faulty operation:
1. If your water is very hard (containing abnormally high levels of minerals) the humidifier
may produce white dust. This is not a malfunction. The solution would be to clean the
filter more often or use softer water.
2. If you stand very close to the humidifier, you will hear the gurgling sound of water. This is
normal.
3. The humidifier operates very quietly but it is not completely silent. Noise levels less than
35 dB (A) is considered normal.
• In case the water is hard, which means water contains too much calcium and magnesium,
it can cause a "white powder" problem and leave heavy scales on the surface of the water
tank, transducer and inner surface of the water tank. Scales on the surface of transducer
will let the humidifier work improperly.
• We recommend:
1. Use cold boiled water or distilled water.
2. Clean the transducer, water tank and basin humidifier every week.
3. Change the water in water tank more often to keep it fresh.
4. Make sure to pour out water from the water tank and dry the water tank before you store it
unused for a long time.
5. Clean the whole humidifier and make sure that all parts of the humidifier are dried com-
pletely if it is supposed to be left unused for a long time.
• How to clean the transducer:
1. Clean with clean water or citric acid if there is scale in it.
2. Brush off the scale from the surface.
3. Rinse the transducer with clean water.
• How to clean the water tank:
1. Clean the water tank with a soft cloth or use citric acid if there is scale in it.
2. If the scale is covering the security switch, drop citric acid for 2-5 min on the scale and
clean it out with a brush.
3. Rinse the water tank with clean water.
• How to clean ceramic filter:
1. Clean and activate the ceramic ball filter after using 1000L water regularly. Depending
on water quality. If the ceramic ball is dirty, it needs to be cleaned more frequently.
2. It can be dipped in vinegar about 5 minutes. Then rinse it cleanly with clean water.
3. Then put the filter under the sun for 4~6 hours.
In compliance with Directives: 2012/19/EU and 2015/863/EU on the restriction of the use of dangerous substances
in electric and electronic equipment as well as their waste disposal. The symbol with the crossed dustbin shown on
the package indicates that the product at the end of its service life shall be collected as separate waste. Therefore,
any products that have reached the end of their useful life must be given to waste disposal centres specialising
in separate collection of waste electrical and electronic equipment, or given back to the retailer at the time of
purchasing new similar equipment, on a one for one basis. The adequate separate collection for the subsequent
start-up of the equipment sent to be recycled, treated and disposed of in an environmentally compatible way con-
tributes to preventing possible negative effects on the environment and health and optimises the recycling and
reuse of components making up the apparatus. Abusive disposal of the product by the user involves application of
the administrative sanctions according to the laws.
POSSIBLE CAUSE
Remote control is out of range from
the humidifier.
The plastic tab blocks the battery.
Battery needs to be changed.
MAINTENANCE
SUGGESTED SOLUTION
Use the remote control within 5 m of
the humidifier.
Remove the plastic tab from the bat-
tery compartment.
Replace the battery.
E NGLI SH
13