en-us
Troubleshooting
minor issues
Before contacting
customer
service:
•
Please
check whether
you can troubleshoot
the problem
yourself
based on the following
information.
Customer
service
will charge
you for advice,
even if the appliance
is still under warranty.
Refrigerator compartment and freezer compartment
Problem
No display
on the
display
panel, interior
light is not working,
and
the appliance
is not
working.
The interior
light is not
working.
Food is too cold.
Food is too warm.
Appliance
has an
unpleasant
odor.
Water
droplets
are
forming
on the exterior
of the appliance.
Possible cause
The power cord
is not plugged
in.
The fuse has blown or circuit
breaker
has
been tripped.
Power outage.
The light switch to the freezer or refrigerator
compartment
is sticking.
The LED bulb is defective.
Temperature
has been set too low.
Door will not close properly.
Temperature
has been set too high.
Ventilation
opening
is blocked.
Doors were opened
frequently
or were open
for an extended
period
of time.
A large amount
of fresh food has been
placed
in refrigerator.
Food with a strong
odor was placed
in the
refrigerator.
The interior
compartment
is dirty.
Door will not close properly.
Humidity
is too high.
Corrective
action
Plug in the power cord.
Replace
fuse or reset the circuit
breaker.
Check if electricity
is present
at outlet.
Wait until power
has been restored.
If necessary,
contact
an electrician
or the utility company.
Check whether
the light switch
can be moved.
See "LED light".
Adjust
to a higher
temperature.
Align the appliance
with a level. See "Aligning
the appliance".
Check the position
of the drawers
and correct,
if
necessary.
Check the door seals and foldaway
door bar; if
necessary,
clean or correct
position.
Select a lower temperature.
Remove
any food
blocking
the ventilation
opening.
Wait until the temperature
in the appliance
drops.
Fresh food
must first reach the correct
storage
temperature.
Wrap up the food or place it in an airtight
container.
Clean the interior
compartment.
Align the appliance
with a level. See "Aligning
the appliance".
Check the position
of the drawers
and correct,
if
necessary.
Check the door seals and foldaway
door bar; if
necessary,
clean or correct
position.
This may be normal
in certain
regions.
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