AIRROBO P20 Manual De Usuario página 7

4.3 Cleaning the dustbin and filter
Hold the dustbin in a horizontal position and press the unlocking button to open the
dustbin cover ‒ emptying the dustbin, removing the filter, and rinsing the dustbin, filter,
and sponge ‒ and then once again assemble the dustbin, filter, and sponge into the
robot before drying it out.
Notes:
• Turn off the robot and disconnect the charging base's plug before cleaning and
maintaining.
• Check there are no foreign matters that were vacuumed before cleaning.
• The filter lasts for 6 months; Please clean the filter once or twice a month.
• Make sure the dustbin, the filter and the sponge are completely dry before replacing
them.
• Do not expose the filter to direct sunlight for a long period.
Charging
contact points
Part 5 FAQ & Troubleshooting
5.1 FAQ
Problem Type Cause and solution
1) When the battery runs low, place the robot on the charging base making sure
that it's aligned with the contact points. It will charge automatically (if the battery
Fails to power on
is completely out of power, it needs to be charged for a while before it is on).
2) The ambient temperature is too low (below 0 °C) or too high (above 45 °C). Please
use the robot in an environment with a temperature ranging from 0-45 °C).
1) Remove the robot and check whether the charging base indicator is on. Make
Fails to charge
sure both the charging base and the power adapter are properly plugged.
2) Clean the charging contact points of the robot and the base.
1) There are too many obstacles near the charging base. Place the charging base
Fails to go back to
along the wall and make sure the area around is open.
the charging base 2) The robot is too far away from the charging base to receive the signal. Try placing
it near the charging base.
Contact points
for charging
Abnormal noises The side brushes or wheels may be tangled by foreign matters. Please turn off the
while cleaning
robot and clean it.
1) The dustbin is full. Please clean it.
Cleaning ability
2) The filter is clogged. Please clean it or replace it.
reduced, and dust
3) The side brush is entangled with foreign matters. Please clean the side
left behind
brush.
1) The Wi-Fi signal is poor. Try to use the robot in other places where the Wi-Fi
signal is good.
Fails to connect to
2) The Wi-Fi connection error. Reset the Wi-Fi and download the latest version of
the Wi-Fi network
the mobile app and try to connect again.
3) The password you entered might be incorrect.
4) The router used the 5 GHz band, while the robot supports the 2.4 GHz only.
The battery power is insufficient. The scheduled cleaning function works only
Fails to perform
when battery power is > 20%. Please make sure the battery power is sufficient
scheduled cleaning
when using the scheduled cleaning function.
Does the robot
The power doesn't consume a lot when the robot is on the charging base.
consume power when
Placing it on the base helps the battery maintain its condition to the best.
it is on the charging
base?
5.2 Troubleshooting
Fault voice prompt
Error 1: Please place the
The robot is tilted when started, please place it on a level ground and
robot on a level ground
try again.
and restart it.
Please check if the Wi-Fi network is connected. Only 2.4GHz Wi-Fi
Error 2: Connection failed.
network is supported.
Error 3: The robot is being
The robot is being lifted, please place it on the ground and try again.
lifted, cleanup is paused.
Error 4: Left wheel is stuck. Please remove obstacles around the wheels and try again.
Error 5: Right wheel is
Please remove obstacles around the wheels and try again.
stuck.
Error 6: Main brush is
Please remove the foreign object wrapped around the main brush and
stuck.
try again.
Please remove the foreign object wrapped around the side brush and
Error 7: Side brush is stuck.
try again.
- 6 -
7
Problem and solution
EN