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6. TROUBLESHOOTING&TRANSPORT
6.1 troubleShootinG
If you still have a problem with your appliance after checking these basic troubleshooting
steps, please contact an authorised service person or qualified technician.
Problem
Oven and/or grill (if
available) do not
Power (if the appliance has an electric
work.
Oven is not
cooking evenly.
Oven temperature
is too high or too
low.
Supply gas pressure may be improper.
Hob burners do not
light.
Power (if the appliance has an electric
Flame colour is
orange/yellow.
Burner is not
igniting or only
partially lighting.
Burner sounds
noisy.
Noise
Oven light (if
available) does not
operate.
Possible Cause
The oven and/or grill may be in the
´off` position.
Supply gas pressure may not be
correct.
connection) is switched off.
The feet have not been assembled.
The battery (if applicable) may be
depleted.
Wrong shelf position being used.
Your appliance has been installed by
an unauthorised technician.
Fan (if applicable) may be in the ´off`
position.
Wrong shelf position or wrong heat
setting being used.
Burner cap and crown are not
assembled correctly.
Supply gas pressure may not be
correct.
LPG cylinder (if applicable) may be
depleted.
connection) is switched off.
The battery (if applicable) may be
depleted.
Burner cap and crown are not
assembled correctly.
Different gas compositions.
Burner parts may not be clean or dry.
-
-
Lamp has failed.
Electrical supply is disconnected or
switched off.
Check the position of the control knob.
Check the gas supply and gas pressure.
Check whether there is power supplied. Also
check that other kitchen appliances are working.
Make sure that there is no block at the bottom of
The battery may need replacing.
Check the shelf positions, cooking period and heat
values according to the manual.
Check that the appliance is correctly installed.
Ensure that the fan is working.
Check that the recommended temperatures and
shelf positions are being used. Be prepared to
adjust the temperature up or down slightly to
achieve the results you want.
Check the gas supply and gas pressure.
Ensure the burner parts have been placed
Check the gas supply and gas pressure.
LPG cylinder may need replacing.
Check whether there is power supplied. Also
check that other kitchen appliances are working.
The battery may need replacing.
Ensure the burner parts have been placed
Due to the design of the burner, the flame can
appear to be orange/yellow in certain areas of the
If you operate the appliance with natural gas, city
natural gas may have different compositions. Do
not operate the appliance for a couple of hours.
Ensure that parts of the appliance are dry and
This is normal. The noise may reduce as they
It is normal for some metal parts on the cooker to
produce noise when in use.
Replace lamp according to the instructions.
Make sure the electrical supply is switched on at
EN - 27
Solution
the appliance.
correctly.
correctly.
burner.
clean.
heat up.
the wall socket outlet.
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