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Idiomas disponibles
Idiomas disponibles
Maintenance and cleaning
Cleaning the device
Clean the unit with a soft, clean and dry cloth. Never use aggressive cleaning agents or chemical
solutions. These can attach the housing surface or impair the function.
Resetting the unit settings
(→ Service button functions)
Malfunction remedy
• You can also find troubleshooting tips in the FAQs at www.oase.com.
• You can contact our customer service via support.app@oase.com.
• See also (→ Operating conditions indicated by the Status LED)
Malfunction
A WiFi connection between the
Aquarium Controller and the router
cannot be established.
The WiFi connection to the Aquar-
ium Controller is not established
although the network name is dis-
played in the WiFi settings.
The Aquarium Controller does not
react to commands and displays
"offline".
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Possible cause
The WiFi standard set in the router
is not compatible.
The most recently saved connec-
tion data (e.g. SSID, password) is
not up to date.
WiFi on the smartphone/tablet is
deactivated.
The Aquarium Controller has no
connection to the Cloud.
With a connection to a WiFi net-
work: Excessive distance between
router and Aquarium Controller.
Remedy
The Aquarium Controller supports
the WiFi standards 802.11 n+b+g ex-
clusively in a frequency range of
2.4 Ghz.
If necessary, set the router to a
supported standard (see router op-
erating manual).
Reset the connection.
iOS:
• Select the network and tap .
• Tap "Ignore this network" to re-
move the network.
• Then re-establish a connection
with the network.
Android:
• Select the network and tap "Re-
move" to remove the network.
• Then re-establish a connection
with the network.
Activate WiFi on the
smartphone/tablet.
Check the Cloud connection pa-
rameters in the app settings.
• Reduce distance between router
and Aquarium Controller .
• Remove obstructions between
Aquarium Controller and router.
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