CARE AND CLEANING
To maintain optimal performance of your CS50,
please adhere to the following precautions:
• DO NOT get water or other liquids on or in the earpiece.
• DO NOT wear the CS50 while swimming, showering,
out in heavy rain, or in a moist environment.
• DO NOT wear the earpiece without an ear tip attached.
• DO NOT use solvents or liquids on the CS50.
• DO NOT sleep with the CS50 on.
• DO NOT leave the CS50 or charger in direct sunlight
or excessive heat.
• Remove the CS50 when applying cosmetics, perfume,
aftershave, hairspray, lotion, or any other product that
might get into the earpiece.
• Remove the CS50 during strenuous physical activities,
like working out.
• Keep the CS50 and charger clean and dry.
A cleaning tool is included with your CS50. It is recommended
that you use the wire loop at the end of this tool to remove any
wax buildup from the ear tip and nozzle at least once per week.
Clean the outside surfaces of the CS50 periodically by wiping
with a soft dry cloth. Never use solvents or liquids to clean
any part of the CS50.
Additional ear tips and replacement batteries can be
purchased online at www.SoundWorldSolutions.com
or by calling 1-855-792-0117.
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APPENDIX
TROUBLESHOOTING
No sound coming from CS50
• Be certain battery is attached properly
• Confirm the battery is charged
• Remove any wax that may be blocking the ear tip or nozzle
Sound is muffled or garbled
• Check that the ear tip is mounted to nozzle correctly
• Remove any wax that may be blocking the ear tip or nozzle
• Adjust volume setting
• Try a different preset or environmental setting
• If using as Bluetooth headset, be certain you are within
10 feet of the device
Battery is not charging
• Be certain the charger kit is completely assembled
• Be certain the charger is connected to a power source
(blue indicator lights)
• Be certain battery is properly mounted to charging
station (red indicator lights)
CS50 is not pairing with my phone
• Be certain Bluetooth is turned on in the phone
• Pair the device within the 3 minutes of powering up the CS50
• Ensure that CS50 is selected as active device on the phone
• Use CS50 within 10 feet of phone
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