10
TROUBLESHOOTING
10.1
General faults
Fault
No menu access possible
Required function not avail-
able
Multifunctional display does
not react when keys are
pressed
Multifunctional display re-
mains dark after pressing
If faults occur when operating the device, first attempt to remedy them yourself
using the following tables. If the fault persists, contact seca Service.
With some faults, an error code appears on the multifunctional display. Please
let seca Service have the error code when you contact them.
Information about display messages and the structure of error codes can be
found here:
è Traffic light system for display messages, page 138
•
è Error codes, page 139
•
Cause
device mode active
Basic
Device mode in which the function is
not provided is active
Device is in an undefined state follow-
ing implausible input
With combinations of devices involving
a handrail and/or measuring rod: Addi-
tional display connected
No connection to weighing platform
No plug-in power supply unit con-
nected
Device is in an undefined state follow-
ing implausible input
Multifunctional display defective
Remedy
Clarify with the administrator/hospital tech-
nician whether the device can be operated
in a different device mode
è Changing device mode, page 112
•
è Functions/device mode, page 144
•
Clarify with the administrator/hospital tech-
nician whether the device can be operated
in a different device mode
è Changing device mode, page 112
•
è Functions/device mode, page 144
•
è Restarting the device, page 137
•
• If the error recurs, inform seca Service
è Restarting the device, page 137
•
• If the error recurs, inform seca Service
• Check whether the display cable is con-
nected correctly
• If the error recurs, inform seca Service
• Check whether the plug-in power supply
unit is connected correctly
• If the error recurs, inform seca Service
è Restarting the device, page 137
•
• If the error recurs, inform seca Service
Inform seca Service
Troubleshooting • 133
English