Resetting the toilet system
During cleaning and troubleshooting, resetting the electronics may sometimes be helpful. You can do this by
pressing the menu button, selecting the "service" sub menu and then selecting the "reset toilet" option.
Warning & Error messages
When a warning or error message is displayed, you should usually investigate and fix the issue before using the
toilet. You must take immediate action in the event of any irregularities such as odours, poor incineration or
system failures, in order to avoid damage and unnecessary repair costs.
Warning/Error
message
Triggered bi metal thermostat
The bi metal thermostat is triggered if the internal temperature in the
toilet is too high. This will normally occur if there is a lack of air flow, or
restriction in the inlet- or outlet section of the installation. It is therefore
important that you check that the intake air is in accordance with the
specifications, and that the flue pipe is open and free of obstacles.
Visually check the catalytic converter and perform the steam cleaning
procedure in accordance with section 4.2.2. To reset the bi metal
thermostat, remove the ash container and reach your hand up on the
right side of the toilet and push the button on the thermostat located
on the frame as shown in the illustration.
During a power outage
If an incineration process is ongoing during a power outage, you may experience temporary odours from inside
the toilet and smoke and odours from the flue pipe outside. The fan will operate on battery power until it is
cooled. Since the incineration will not automatically restart when the mains power returns, you must manually
start a new incineration cycle. If the power outage is expected to last for longer than two hours, it is important
that you empty any waste from the toilet, as this could damage the toilet if it remains there for a longer period of
time. Never use the toilet during a power outage.
Odours in the room
Odours can have several causes:
1. Failure to use a bowl liner each time the toilet is used or improper use of the liner.
2. The airflow may be blocked. Inspect the flue pipe and flue termination cap.
3. Check that the installation has been performed in accordance with the installation manual. Too much
restriction in the flue pipe could cause back pressure and cause odours inside.
4. The flue pipe or flue terminal may be clogged. See section 4.2.5
5. The catalytic converter may be clogged. See section 4.2.6
6. The flue pipe is not properly fixed to the toilet. See section 2.5.1.
Odours outside
The causes may be the same as for inside the room, or:
1. The catalytic converter has not reached operational temperature. When the toilet is cold it can take a few
minutes before the catalytic converter reaches the temperature where it starts to function properly.
2. The catalytic converter may be corroded or deformed. Contact your service provider.
Powersurges
If the appliance experiences a surge of power, for example during a lightning storm, the appliance will reset
automatically, and a new incineration will have to be started manually.
HATCH ERROR
E15
Warning/Error
code
25