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4. Can't fully charged after a long time.
Reason: battery vulcanization or lack of water also low voltage can lead to this situation, the battery
will become hot while charging.
Solution: Stop charging. Check whether the battery liquid was leaked if it's a wet battery.
5. Can't automatically sense it's on a 24v battery, hooked up to 24v batteries, but stays in 12v mode,
says full.
Reason: 24v battery contains two of 12v batteries, its real voltage could be 8-10v for long time power
loss, so the battery charger will charge it on 12V battery mode and in this way can't charge the
24V batteries successfully.
Solution: Charge two of the 12V battery separately and it will turn to 24V mode after charging to a
certain voltage then charge 24V batteries.
6. Tried charging a battery overnight for over 8 hours and no charge at all, kept blinking the battery
percentage icon all night long.
Reason: battery charger can not charge totally dead batteries(0V or bad cells contained).
Solution: try repair function or replace this battery directly.
For more questions please contact our engineer via: support@nexpeaktech.com
2 Year Hassle-Free Warranty
NEXPEAK warrants that this product will be free from defects in material and
workmanship for a period of two (2) years from the date of purchase
(the "Warranty Period" ). For defects reported during the Warranty Period, NEXPEAK
will, at its discretion, and subject to NEXPEAK's technical support analysis, either
repair or replace defective products. Replacement parts and products will be new or
serviceably used, comparable in function and performance to the original part and
warranted for the remainder of the original Warranty Period.
NEXPEAK'S LIABILITY HEREUNDER IS EXPRESSLY LIMITED TO REPLACEMENT
OR REPAIR. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEXPEAK SHALL
NOT BE LIABLE TO ANY PURCHASER OF THE PRODUCT OR ANY THIRD PARTY
FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR EXEMPLARY DAMAGES,
INCLUDING, BUT NOT LIMITED.
Contact us: support@nexpeaktech.com
Web: www.nexpeaktech.com
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