CLEANING & MAINTENANCE
The unit should be cleaned thoroughly after every use. Unplug the unit from the plug
socket and wait until the unit is fully cooled before cleaning.
Part/Accessory
Cleaning Method
To clean the main unit and the control
panel, wipe them clean with a damp cloth
Main Unit
NOTE: NEVER immerse the main unit in
water or any other liquid. NEVER clean
the main unit or drawer in a dishwasher.
These can be washed in the dishwasher
Drawers,
or by hand. If hand washed air-dry or
Crisper Plates
towel-dry all parts after use. To extend
& Stacked Meal
the life of the accessories we recommend
Racks
hand-washing them.
If food residue is stuck on the drawers, crisper plates & stacked meal racks place
them in a sink filled with warm, soapy water and allow to soak.
HELPFUL TIPS
1
For best results, when using Double
Stack Pro always place vegetables/
starch in the bottom half of the
drawers on the crisper plate and
proteins in the upper half using the
stacked meal racks.
2 For consistent browning, make sure
ingredients are arranged in an even
layer with no overlapping. If ingredients
are overlapping, make sure to shake
them at regular intervals through the
set cook time.
3 Cook temperature and time can be
adjusted at any time during cooking.
Simply select the zone you want to
adjust, then press the TEMP arrows to
adjust the temperature or the TIME
arrows to adjust the time.
4 To convert recipes from your conventional
oven, reduce the temperature by 10°C.
Check food frequently to avoid overcooking.
5 Occasionally, the fan from the air fryer
will blow lightweight foods around.
To alleviate this, secure foods (like the
top slice of bread on a sandwich)
with cocktail sticks.
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Dishwasher Safe?
No
Yes
6 The crisper plates & stacked meal racks
elevate ingredients in the drawers so
air can circulate under and around
ingredients for even, crisp results.
7 After selecting a cooking function, you
can press STOP/START to begin cooking
immediately. The unit will run at the
default temperature and time.
8 For best results with fresh vegetables
and potatoes, use at least 1 tablespoon
of oil. Add more oil as desired to achieve
the preferred level of crispiness.
9 For best results, check progress
throughout cooking and remove food
when desired level of brownness has
been achieved. We recommend using
an instant-read thermometer to monitor
the internal temperature of meat & fish.
10 For best results, remove food
immediately after the cook time is
complete to avoid overcooking.
TROUBLESHOOTING GUIDE
•
How do I adjust the temperature or time while using a single zone?
Select the active zone, then press TEMP and use the dial to adjust the temperature or
press TIME and use the dial to adjust the time.
•
How do I adjust the temperature or time while using dual zones?
Select the desired zone, press TEMP and use the dial to adjust the temperature or press
TIME and use the dial to adjust the time.
•
Does the unit need to pre-heat?
The unit does not need to be pre-heated.
•
Can I cook different foods in each zone and not worry about cross contamination?
Yes, both zones are self-contained with separate heating elements and fans.
•
How do I pause the countdown?
The countdown timer will pause automatically when you remove the drawers from the
unit. Reinsert drawer within 10 minutes to resume cooking or the zone with the drawer
open will be cancelled.
•
How do I stop one zone when using both zones?
To stop one zone, first press the zone button then press STOP/START. To stop both
zones simply press STOP/START.
•
Is the drawer safe to put on my worktop?
The drawer will heat up during cooking. Use caution when handling, and place on heat
resistant surfaces only.
•
When should I use the crisper plate?
Use the crisper plate when you want food to come out crispy. The plate elevates the
food in the drawer so that air can flow under and around it to cook ingredients evenly.
•
When should I use the stacked meal racks?
Use the stacked meal racks when you want to cook two layers of food in one drawer.
Place vegetables/starch in the bottom half of the drawer and protein in the upper half of
the drawer. It is not recommended to mix fresh and frozen ingredients within the same
drawer. For the best output, cook frozen food loads within 1 drawer.
•
Why didn't my food cook fully?
Make sure the drawer is fully inserted during cooking. For consistent browning, make
sure ingredients are arranged in an even layer on the bottom of the drawer with no
overlapping. Shake drawer to toss ingredients for even crispiness. Cook temperature
and time can be adjusted at any time during cooking. Simply select the desired zone,
press TEMP and use the dial to adjust the temperature or press TIME and use the dial
to adjust the time.
•
Why is my food burned?
For best results, check progress throughout cooking and remove food when desired
level of brownness has been achieved. Remove food immediately after the cook time is
complete to avoid overcooking.
•
Why do some ingredients blow around when air frying?
Occasionally, the fan from the air fryer will blow lightweight foods around. Use wooden
cocktail sticks to secure loose lightweight food, like the top slice of bread on a sandwich.
•
Can I air fry wet, battered ingredients?
Yes, but use the proper breading technique. It is important to coat foods first with flour,
then with egg, and then with breadcrumbs. Press breadcrumbs firmly onto the battered
ingredients, so crumbs won't be blown off by the fan.
•
Why is the unit beeping?
Either the food is finished cooking or it indicates that the other zone has started cooking.
•
Why did the display screen go black?
The unit is in standby mode. Press the power
•
Why is there an "E" message on the display screen?
The unit is not functioning properly. Please contact Customer Service at 0800 862 0453.
button to turn it back on.
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