4. How to Obtain Warranty Service
Refer to the user documentation provided with the product to ensure that the product settings have been
properly set and to perform the diagnostic tests indicated therein. Furthermore, in order for the unit to operate
optimally, always use original Epson supplies, accessories, and consumables.
To obtain warranty service, the purchaser may take the product to any Epson Authorized Service Center, along
with proof of purchase, or call any of the Epson Technical Assistance Centers (see country list below).
Upon calling an Epson Authorized Service Center, the purchaser will be asked to provide the product model and
serial numbers, and may be asked to provide information on the location and the date of purchase (the warranty
is only valid in the country of purchase).
If there are no Authorized Service Centers in your area, call the Technical Assistance Center or your preferred
dealer for service referral.
5. Responsibilities of Purchaser
The purchaser is responsible for the safety of all confidential and proprietary information stored on the product,
as well as for recovery backup files in case of damage. Any activity related with the re-installation or resetting of
the software that was delivered with the equipment, will be billed to the purchaser at the rates in effect at the
Epson Service Center. This also applies if the failure was the result of a defect in the purchaser's proprietary
software or of a computer "virus."
It is the responsibility of the purchaser to save all documentation that supports the product's warranty, as well as
all the packaging materials required for its transport.
In order to obtain home or on-site service, the purchase will be required to provide: access to the product; an
appropriate working area; access to electrical facilities; access to the resources that may be necessary for the
installation, repair or maintenance of the unit; a safety environment for Epson staff and their work tools.
6. ARBITRATION
ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THIS
AGREEMENT, OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR
VALIDITY THEREOF, INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITY
OF THIS AGREEMENT TO ARBITRATE, SHALL BE DETERMINED BY ARBITRATION IN
ORANGE COUNTY, CALIFORNIA, BEFORE ONE ARBITRATOR. THE ARBITRATION SHALL
BE ADMINISTERED BY JAMS PURSUANT TO ITS COMPREHENSIVE ARBITRATION RULES
AND PROCEDURES OR PURSUANT TO JAMS' STREAMLINED ARBITRATION RULES AND
PROCEDURES, AS APPLICABLE. THE ARBITRATOR SHALL FOLLOW ANY APPLICABLE
FEDERAL LAW AND CALIFORNIA STATE LAW IN RENDERING AN AWARD. JUDGMENT
ON THE AWARD MAY BE ENTERED IN ANY COURT HAVING JURISDICTION. THIS CLAUSE
SHALL NOT PRECLUDE PARTIES FROM SEEKING PROVISIONAL REMEDIES IN AID OF
ARBITRATION FROM A COURT OF APPROPRIATE JURISDICTION.
7. REMEDIES; DISCLAIMER OF WARRANTIES
EPSON'S SOLE AND EXCLUSIVE LIABILITY AND YOUR EXCLUSIVE REMEDY FOR BREACH OF
WARRANTY SHALL BE LIMITED TO EITHER, AT EPSON'S OPTION, REPAIR OR REPLACEMENT
AS SET FORTH ABOVE. THE WARRANTY AND REMEDY PROVIDED ARE EXCLUSIVE AND IN
LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON-INFRINGEMENT. SOME LAWS DO NOT ALLOW THE EXCLUSION
OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED
WARRANTIES ARE LIMITED TO THE TERM OF THIS AGREEMENT. UNLESS STATED HEREIN,
ANY STATEMENTS OR REPRESENTATION MADE BY ANY OTHER PERSON OR FIRM ARE
VOID. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG IMPLIED WARRANTIES
LAST, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
8. EXCLUSION OF DAMAGES; EPSON'S MAXIMUM LIABILITY
IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES OR ANY LOST PROFITS, COST OF SUBSTITUTE EQUIPMENT,
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Limited Warranty