Exo Terra TERRASKY UV Manual De Instrucciones página 6

verifying the UVB output of your Exo Terra® TerraSky UV LED
Terrarium Light after 2 years of use. Subscribe to our "UVB Bulb
notification" program in the MyExoTerra APP, to receive a reminder
when you should start verifying the UVB output of your TerraSky UV
LED Terrarium Light.
BASIC TROUBLESHOOTING
If the TerraSky UV does not light up when you press the ON/OFF
button, please check the following:
1. Ensure that all plugs and wires are firmly connected: a: Check
the connection from the fixture to the power adaptor.
b. Check the connection from the power adaptor to the wall
receptacle.
2. Check if the batteries of the Remote Control has sufficient power.
If not, please replace the batteries.
GUARANTEE
This product is guaranteed for defective parts and workmanship
for a period of 2 years from the date of purchase. This guarantee is
valid with proof of purchase only. The guarantee is limited to repair
or replacement only and does not cover consequential loss, loss or
damage to livestock and personal property or damage to animate or
inanimate objects, irrespective of the cause thereof. This guarantee
is valid only under normal operating conditions for which the unit
is intended. It excludes any damage caused by unreasonable use,
negligence, improper installation, tampering, abuse or commercial
use. The warranty does not cover wear and tear, breakage of glass or
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parts which have not been adequately or correctly maintained. THIS
DOES NOT AFFECT YOUR STATUTORY RIGHTS.
RECYCLING
This item bears the selective sorting symbol for waste
electronic and electrical equipment (WEEE). This means
that the product must be handled pursuant to European
Directive 2012/19/EU in order to be recycled or dismantled
to minimize it's impact on the environment. For further
information please contact your local or regional Authorities.
Electronic products not included in the selective sorting process are
potentially dangerous for the environment and human health due to
the presence of hazardous substances.
SERVICE
If you have any problems or questions about the operation of this
product, please let us try to help you before you return the product
to your dealer. Most problems can be resolved in store, but in the
unlikely event it cannot, please return the unit with a valid proof
of purchase to the retailer for a replacement under the two year
warranty. When you call (e-mail or write) our Customer Service
Department, please have all relevant information such as model
number and/or part numbers available, as well as the nature of the
problem:
Customer Service and Authorized Warranty Repair Service:
U.K.:
Rolf C. Hagen (UK) Ltd.
California Dr. Whitwood Industrial Estate
Castleford, West Yorkshire WF10 5QH
mail to: http://faq.hagencrm.com/?uk
Helpline Number 01977 521015. Between 9:00 AM and 5:00 PM,
Monday to Thursday and 9:00 AM and 4:00 PM on Friday (excluding
Bank Holidays).
Germany:
HAGEN Deutschland GmbH & Co. KG, Lehmweg 99-105, 25488 Holm
Service-Hotline: +49 (0) 4103 / 960-2000
Montag – Freitag von 9:00 – 16:00 Uhr
mail to: kundenservice@rchagen.com
Spain:
Rolf C Hagen España, S.A., Avda de Beniparrell 11 y 13, P.I. L'Alteró,
46460 Silla (Valencia)
mail to: info@hagen.es
Malaysia:
Rolf C.Hagen (Sea) Sdn.Bhd.
Lot 14A, Jalan 3A, Kawasan Perusahaan
Cheras Jaya, Balakong 43200 Cheras,
Selangor Darul Ehsan
Tel: 603-9074 2388
Fax: 603-9074 2389
mail to: customer.service-sea@rchagen.com
For general information on our whole product range, explore our
websites at: www.exo-terra.com or www.hagen.com.
Distributed by:
Canada: Rolf C. Hagen Inc., Montreal, QC H9X 0A2
U.K.: Rolf C. Hagen (U.K.), W. Yorkshire WF10 5QH
Germany: HAGEN Deutschland GmbH & Co. KG, 25488 Holm
Spain: Rolf C Hagen España, S.A. P.I. L'Alteró, 46460 Silla (Valencia)
Malaysia: Rolf C. Hagen (SEA) SDN, 43200 Cheras, Selangor D.E.