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Idiomas disponibles
Idiomas disponibles
– Minor deviations from the target characteristics which are irrelevant for the value and us-
ability of the product.
– Products on which unauthorised repairs have been carried out, in particular by an unau-
thorised third party.
– If the marking on the product or the identification information of the product (machine la-
bel) is missing or illegible.
– Products that are very dirty and are therefore refused by the service personnel.
– Claims for damages and consequential damages are generally excluded from this war-
ranty.
4.
The warranty period is usually 5 years (12 months for batteries/rechargeable batteries) and
starts from the date of purchase of the product. The date on the original purchase receipt is
decisive. Warranty claims must be made immediately after becoming aware of them. The as-
sertion of warranty claims after expiry of the warranty period is excluded. The repair or re-
placement of the product does not result in an extension of the warranty period, nor does this
service initiate a new warranty period for the product or for any installed spare parts. This al-
so applies when using an on-site service. The product concerned is to be cleaned and re-
turned to the service centre together with a copy of the purchase receipt, which must include
the date of purchase and the product designation. If a product is sent in incomplete without
the complete scope of delivery, the missing accessories will be charged / deducted in value if
the product is exchanged or in the event of a refund. Partially or completely dismantled prod-
ucts cannot be accepted as a warranty claim. In the event of an unjustified complaint or if
outside the warranty period, the purchaser shall generally bear the transport costs and the
transport risk. Please report a warranty claim in advance to the service centre (see be-
low). It is generally agreed upon that the defective product will be returned to the service ad-
dress given below with a brief description of the fault by organised return or, in the case of
repair outside the warranty period, with sufficient postage, taking the appropriate packaging
and shipping guidelines into account. Please note that your product (depending on the
model) will be free of all operating materials when returned for safety reasons. The
product sent to our service centre must be packaged in such a way that damage to the prod-
uct under complaint is avoided during transport.
After successful repair / replacement, we will send the product back to you free of charge. If
products cannot be repaired or replaced, a sum up to the purchase price of the defective
product may be refunded at our own discretion, taking into account any deduction for wear
and tear. These warranties are only for the benefit of the original private purchaser and can-
not be assigned or transferred.
5.
Extension of the warranty period to 10 years: Scheppach offers an additional warranty
extension of 5 years on products of the gomag 20V series. Thus, the warranty period for
these products totals 10 years. Batteries / rechargeable batteries, battery chargers and ac-
cessories are excluded from this. You can claim this warranty extension by registering your
Scheppach product from this range at https://garantie.scheppach.com no later than 30 days
from the date of purchase. After registering online successfully, you will receive confirmation
for the item-related warranty extension.
6.
In order to submit your warranty claim, please contact our service centre.
Preferably, please use our form on our homepage: https://www.scheppach.com/de/ser-
vice
Please do not send us any products without first contacting and registering with our
service centre.
44 | GB
www.scheppach.com
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