TROUBLE SHOOTING
Status
Dehumidifier is not
working
Dehumidification
function does not
work
No wind
Too much noise
when the machine
is running
E1 Code
TECHNICAL DATA
Dehumidify Capacity
Rated Voltage
Rated Frequency
Rated power input
Rated Current
Refrigerant
GUARANTEE AND CUSTOMER SERVICE
Before delivery our devices are subjected to rigorous quality control. If, despite all care, damage has occurred
during production or transportation, please return the device to your dealer.
For the purchased device we provide 2 years guarantee, commencing from the day of sale. If you have a defective
product, you can directly go back to the point of purchase.
Defects which arise due to improper handling of the device and malfunctions due to interventions and repairs
by third parties or the fitting of non-original parts are not covered by this guarantee. Always keep your receipt,
without the receipt you can't claim any form of warranty. Damage caused by not following the instruction manual,
will lead to a void of warranty, if this results in consequential damages then we will not be liable. Neither can we
hold responsible for material damage or personal injury caused by improper use or if the instruction manual are
not properly executed. Damage to accessories does not mean free replacement of the whole appliance. In such
case please contact our service department. Broken glass or breakage of plastic parts is always subject to a charge.
Defects to consumables or parts subjected to wearing, as well as cleaning, maintenance or the replacement of
said parts are not covered by the warranty and are to be paid.
Possible reason
Is the power plug unplugged?
Is the water tank full? Or is the water
tank placed in the wrong position?
Is the room temperature above 35℃
or under 5℃?
Is the air filter blocked?
Are the air outlets or air inlets
blocked?
Is the air filter blocked?
Is it improperly placed so that the
machine is tilted or unstable?
Is the air filter blocked?
Coil sensor short circuit or open circuit
10L/day (30℃, 80%RH)
AC 220-240 V
50 Hz
250 W
1.4 A
R290
Insert the power plug into the
socket.
Drain the standing water in the tank
and put the tank back in the correct
position.
The protection device is started and
the machine cannot work.
Clean the air filter.
Clean up any items that block the air
outlet or air inlet.
Clean the air filter.
Please prevent the machine from
being used on unstable ground.
Clean the air filter.
Contact after-sales service.
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Solutions