Guarantee
Dear Customer,
This equipment is provided with a 3-year
guarantee from the date of purchase.
In case of defects, you have statutory rights
against the seller of the product. These
statutory rights are not restricted by our
guarantee presented below.
Terms of Guarantee
The term of the guarantee begins on the
date of purchase. Please retain the original
receipt. This document is required as proof
of purchase. If a material or manufacturing
defect occurs within three years of the date
of purchase of this product, we will repair or
replace – at our choice – the product for you
free of charge. This guarantee requires the
defective equipment and proof of purchase
to be presented within the three-year period
with a brief written description of what con-
stitutes the defect and when it occurred. If the
defect is covered by our guarantee, you will
receive either the repaired product or a new
product. No new guarantee period begins
on repair or replacement of the product.
Guarantee Period and Statutory
Claims for Defects
The guarantee period is not extended by
the guarantee service. This also applies for
replaced or repaired parts. Any damages
and defects already present at the time of
purchase must be reported immediately af-
ter unpacking. Repairs arising after expiry
of the guarantee period are chargeable.
Guarantee Cover
The equipment has been carefully produced in
accordance with strict quality guidelines and
conscientiously checked prior to delivery.
The guarantee applies for all material and
manufacturing defects. This guarantee does
not extend to cover product parts that are
subject to normal wear and may therefore
be considered as wearing parts (e.g. cutter
bar, spool, 3-tooth blade, chain) or to cover
damage to breakable parts (e.g. switches).
This guarantee shall be invalid if the prod-
uct has been damaged, used incorrectly or
not maintained. Precise adherence to all of
the instructions specified in the operating
manual is required for proper use of the
product. Intended uses and actions against
which the operating manual advises or
warns must be categorically avoided.
The product is designed only for private and
not commercial use. The guarantee will be
invalidated in case of misuse or improper han-
dling, use of force, or interventions not un-
dertaken by our authorised service branch.
Processing in Case of Guarantee
To ensure quick handling of you issue,
please follow the following directions:
• Please have the receipt and identification
number (IAN 446657_2307) ready as
proof of purchase for all enquiries.
• Please find the item number on the rat-
ing plate.
• Should functional errors or other de-
fects occur, please initially contact the
service department specified below by
telephone or by e-mail. You will then
receive further information on the pro-
cessing of your complaint.
• After consultation with our customer
service, a product recorded as defective
can be sent postage paid to the service
address communicated to you, with the
proof of purchase (receipt) and spec-
ification of what constitutes the defect
and when it occurred. In order to avoid
acceptance problems and additional
GB
MT
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