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Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom
Fridge/freezer does
not operate.
Fridge/freezer
temperature is warm.
Fridge/freezer is
over-cooling.
Odors
Symptom
Refrigerator has
odors.
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English
Dacor_BRR9000M_REF_DA68-03607B-07_EN.indd 42
Possible causes
• Power cord is not plugged
in properly.
• Temperature control is not
set correctly.
• Refrigerator is located near
a heat source or direct
sunlight.
• Not enough clearance
between refrigerator and
sides/rear.
• The refrigerator is
overloaded. Food is
blocking the refrigerator
vents.
• Temperature control is not
set correctly.
Possible causes
• Spoiled food.
• Food with strong odors.
Solution
• Properly plug in the power
cord.
• Set the temperature lower.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Make sure there are at least
5 cm from the rear and
sides.
• Do not overload the
refrigerator. Do not allow
food to block ventilation.
• Set the temperature higher.
Solution
• Clean the refrigerator and
remove any spoiled food.
• The lifecycle of the
deodorizer filter is
18 months, which differs
depending on the use
conditions.
• Make sure strong smelling
food is wrapped airtight.
2020-12-11
4:45:50
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