Atlantic TWVSC Manual Del Producto página 5

Warranty
The TidalWave Variable Speed Controller carries a three-year limited warranty. This limited
warranty is extended solely to the original purchaser commencing from the date of original
purchase receipt and is void if any of the following apply:
• The VSC was used in conjunction with a magnetic induction or direct drive pump.
• The VSC was not run on a dedicated circuit.
• The cord has been cut or altered.
• The VSC has been misused or abused.
• The VSC has been disassembled in any way.
• Serial number tag has been removed.
Warranty Claims
In case of warranty claims, return the VSC to the place of purchase, accompanied by the
original receipt.
Troubleshooting Guide
Always turn off power to the VSC before inspecting the pump. Failure to observe this
precaution can result in damage or injury. Before ordering repairs, carefully read through this
instruction booklet. If the problem persists, contact your dealer.
Problem
VSC will not
turn on
VSC cannot
connect to
Atlantic Control
App
Diminished pump
flow rate or
no/intermittent
water flow
Possible Cause
Power is off
Power failure
Power cord is not
connected
Reset password
VSC is out of range
Flow level is set too low
Incorrect timer settings
Low water level
Pump requires service/
maintenance
Possible Solution
Turn power on/Test or reset GFCI outlet
Check power supply or
contact local power company
Connect power cord
Factory reset VSC - Plug and unplug 5
times, and then leave the VSC
unplugged for a minute
VSC is out of range, move closer
Raise the flow level on the VSC
Verify timer is set correctly
Stop operation/Raise water level
Follow manufacturer recommendations
for pump service and maintenance
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