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Troubleshooting
CAUTION: Risk of product damage. This product contains sensitive
electronic components. Use care not to damage pins and connectors during
troubleshooting.
This troubleshooting guide is for general aid only. For service and installation issues
or concerns, call 1-800-4KOHLER.
Faucet Troubleshooting
Symptoms
1. No water flow.
2. Low water
flow.
1562954-2-B
Probable Cause
A. The supply stops
are closed.
B. The handle is in the
closed position.
C. One or more hoses
are kinked.
D. Battery power is
low or exhausted.
E. One or more
screens are
clogged.
A. The supply stops
are partially closed.
B. The handle is
partially closed.
C. One or more hoses
are kinked or
twisted.
D. One or more
screens or filters
are clogged.
E. Cracked
diaphragm.
Recommended Action
A. Open the supply stops.
B. Rotate the handle to the open
position. Refer to the "Faucet
Operation" section.
C. Adjust the hoses as needed to
remove any kinks. If coiled,
maintain an inside diameter of 3"
(76 mm).
D. Replace the batteries. Refer to the
"Install the Batteries" section.
E. Clean the screens. Refer to the
"Cleaning the Screens" section.
A. Fully open the supply stops.
B. Rotate the handle to the full open
position.
C. Adjust the hoses as needed to
remove any kinks. If coiled,
maintain an inside diameter of 3"
(76 mm).
D. Clean the screens or filters. Refer
to the "Cleaning the Screens"
section.
E. Replace the valve box assembly.
18
Kohler Co.
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