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Symptoms
3. Poor spray
pattern.
4. Sensor not
working.
Valve Box Troubleshooting
Symptoms
1. Water leaks
from the valve
box.
2. No audible
"click" when the
valve is activated.
Sensor Troubleshooting
Symptoms
1. Intermittent
sensor operation.
Kohler Co.
Probable Cause
A. The spray nozzles
are clogged.
A. No electrical
power.
B. Low battery.
C. System in
electronic bypass
mode.
D. Handle is closed.
Probable Cause
A. Hose connections
are not secure.
B. Internal leak.
A. Loose valve box
wire connection.
B. Valve is not
functioning.
Probable Cause
A. Debris on the
sensor lens.
B. Sensor is detecting
steam.
C. Hand motion is too
fast.
Recommended Action
A. Rub your finger over the nozzles
with water running to dislodge
debris.
A. Verify that electrical power is
turned ON.
B. Check the batteries.
C. Press the bypass button. Look for
the light to flash 6 times.
D. Open the handle.
Recommended Action
A. CAUTION: Risk of personal
injury or product damage. Turn
OFF the main power and water
supply. Check all connections.
Make adjustments as needed.
B. Replace the valve box.
A. Check the valve box wire
connection.
B. Replace the valve box.
Recommended Action
A. Use mild soap and water to
gently remove debris from the
sensor lens.
B. Rotate the spout away from the
steam.
C. Hold hand under the sensor
longer to allow detection.
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1562954-2-B
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