MAYTAG LAUNDRY
LIMITED WARRANTY
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed
without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, or
visit https://www.maytag.com/product_help.
2. All warranty service is provided exclusively by our authorized Maytag Service Providers. In the U.S. and Canada, direct all requests for
warranty service to:
If outside the 50 United States or Canada, contact your authorized Maytag dealer to determine if another warranty applies.
WHAT IS COVERED
FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)
For one year from the date of purchase, when this major appliance
is installed, operated, and maintained according to instructions
attached to or furnished with the product, Maytag brand of
Whirlpool Corporation or Whirlpool Canada LP (hereafter "Maytag")
will pay for factory specified parts and repair labor to correct defects
in materials or workmanship that existed when this major appliance
was purchased.
SECOND THROUGH TENTH YEAR LIMITED WARRANTY
(DRUM MOTOR AND STAINLESS STEEL BASKET ONLY -
LABOR NOT INCLUDED)
In the second through tenth years from the date of original
purchase, when this major appliance is installed, operated, and
maintained according to instructions attached to or furnished
with the product, Maytag will pay for factory specified parts for
the following components to correct non-cosmetic defects in
materials or workmanship in these parts that prevent function of this
major appliance and that existed when this major appliance was
purchased. This is a limited 10 year warranty on the below named
parts only and does not include repair labor.
Drum (Side Walls Only)
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Drive Motor
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YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
Service must be provided by a Maytag designated service company.
This limited warranty is valid only in the United States or Canada
and applies only when the major appliance is used in the country in
which it was purchased. This limited warranty is effective from the
date of original consumer purchase. Proof of original purchase date
is required to obtain service under this limited warranty.
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO TEN YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not
allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you
specific legal rights, and you also may have other rights that vary from state to state or province to province.
Maytag makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance,
you should ask Maytag or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. MAYTAG
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and
you also may have other rights that vary from state to state or province to province.
Maytag Customer eXperience Center
In the U.S.A. call 1-800-344-1274. In Canada call 1-800-807-6777.
TEN YEAR LIMITED WARRANTY
DISCLAIMER OF IMPLIED WARRANTIES
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS
REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
Name, address and telephone number
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Model number and serial number
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A clear, detailed description of the problem
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Proof of purchase including dealer or retailer name and address
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WHAT IS NOT COVERED
1. Commercial, non-residential, multiple-family use, or use inconsistent
with published user, operator, or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation,
installation not in accordance with electrical or plumbing codes, or
correction of household electrical or plumbing (i.e. house wiring,
fuses, or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, etc.).
5. Conversion of your product from natural gas or propane gas or
reversal of appliance doors.
6. Damage from accident, misuse, abuse, fire, floods, acts of God, or
use with products not approved by Maytag.
7. Repairs to parts or systems to correct product damage or defects
caused by unauthorized service, alteration, or modification of the
appliance.
8. Cosmetic damage including scratches, dents, chips, and other
damage to appliance finishes unless such damage results from
defects in materials and workmanship and is reported to Maytag
within 30 days.
9. Discoloration, rust, or oxidation of surfaces resulting from caustic
or corrosive environments, including but not limited to, high salt
concentrations, high moisture or humidity, or exposure to chemicals.
10. Pick-up or delivery. This product is intended for in-home repair.
11. Travel or transportation expenses for service in remote locations
where an authorized Maytag servicer is not available.
12. Removal or reinstallation of inaccessible appliances or built-in fixtures
(i.e. trim, decorative panels, flooring, cabinetry, islands, countertops,
drywall, etc.) that interfere with servicing, removal, or replacement of
the product.
13. Service or parts for appliances with original model/serial numbers
removed, altered, or not easily determined.
The cost of repair or replacement under these excluded
circumstances shall be borne by the customer.
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