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COMMON PROBLEMS
The safe's batteries have ran out
The safe is not recognising your fingerprint
You have lost the emergency key
IMPORTANT
Recycling WEEE (waste electrical and electronic equipment)
is key as a safety measure in ensuring the health of people
and the environment. Always use specific collection centres
established for returning and managing used electrical
and electronic equipment. Before disposing of WEEE at a
collection centre, remove the batteries and dispose of them
separately so they may be managed correctly.
POTENTIAL SOLUTIONS
Use the external power supply to perform an emergency opening or use the
emergency key to open the safe and replace the batteries
Open it with the emergency key and record your fingerprint again
Request a duplicate from the establishment where you purchased the safe,
providing the serial number.
GUARANTEE CERTIFICATE
This product is guaranteed for the periods stipulated in
the Law on Guarantees. ARREGUI is liable for any non-
conformities that may occur as a result of a manufacturing
fault that affects the performance of the product within the
legally prescribed timeframe. After this period, the consumer
will have to prove that the non-conformity already existed at
the time of receiving the product.
The warranty does not cover faults caused as a result of
improper use or installation, excessive moisture or salinity,
water or cement leakage, force, unauthorised manipulation of
the mechanisms, catastrophic events, knocks or falls.
The repair or replacement of any faulty part will involve an
extension of the guarantee of the repaired or replacement part,
in accordance with the provisions of the Law on Guarantees.
The purchaser must keep the RECEIPT for the purchase of the
product to be able to accredit the date of purchase.
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