Dreame Z30 Manual De Usuario página 20

FAQ
EN
If the vacuum is not working properly, please refer to the table below.
Errors
The vacuum does
not work.
Weak suction force.
The motor makes a
strange noise.
The battery
indicator does
not light up when
charging.
Charging too slow.
The LED lights of
the multi-surface
brush and the
illumination soft
roller brush do not
work.
8
Possible Causes
The appliance is out of battery or its
battery level is low.
Overheat protection mode triggered
by a blockage.
The suction opening or air duct is
blocked.
The dust cup is full and/or filter
assembly is clogged.
An attachment is blocked.
Main suction opening or extension
rod is blocked.
The charger does not plug into the
vacuum well.
The battery is charged and switches
to Sleep Mode automatically.
If the problem persists after ruling out the above two possibilities, please
contact the after-sales service department for maintenance.
The battery temperature is too low or
too high.
LED lights are damaged.
Solutions
Fully charge the vacuum, then resume
use.
Clean the suction opening or air duct.
Wait until the vacuum cools down, then
reactivate it.
Clear any blockage from the suction
opening or air duct.
Empty the dust cup and/or clean the
filter assembly.
Clear any blockage in the attachment.
Clear any blockage in the main suction
opening or extension rod.
Check whether the charger is properly
plugged into the vacuum.
The vacuum runs normally.
Wait until the battery temperature
returns normal, and then recharge.
Please contact the after-sales
department for maintenance.