Customer Care; Faults And Solutions - Electrolux DF36A Manual De Instrucciones

Customer Care

If your refrigerator presents any operating problems, check the possible causes and solutions.
IIf the corrections suggested are insufficient, contact the Technical Service.
Probable Causes/Corrections
If the refrigerator
does not work
If the refrigerator
does not cool
(poor cooling)
Frozen food in the
refrigerator
Foods are
unfreezing in
the freezer
compartment
Foods are not
freezing properly
inside freezer
compartment
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Faults and Solutions

Refrigerator plug is unplugged.
Outlet with bad contact.
Blackout or voltage oscillation.
Blackout, residence fuse burned or circuit
breaker off.
Voltage in outlet too high or too low (in
this case, the compressor will give several
successive starts without working.
Inappropriate adjustment of the temperature
control in the refrigerator compartment.
Incidence of direct sunlight or other heat
sources close to the tefrigerator.
Airflow blocked.
Too long open door time.
Cloth/objects on the condenser.
Dirty condenser.
Inappropriate adjustment of the temperature
control.
Food positioned near the air outlets.
Very moist foods.
Improper adjustment of the air flow control.
Blackout.
Excessive loading of the freezer compartment.
Refrigerator recently ON.
Inappropriate adjustment of the airflow
control in the freezer compartment.
Foods stored near air outlets.
Connect the plug into the outlet.
Correct the defect in the electrical outlet.
Remove the plug from the outlet for 10
seconds and plug it again
Wait energy return, replace fuse or switch
the circuit breaker on.
Install the voltage stabilizer (not less 1500
VA).
Adjust it correctly, according to the item
"Refrigerator Temperature Control".
See "Installation - Choosing the site".
Clear the air outlets.
Open it only the necessary time.
Remove the objects.
Make cleaning as instructed.
Adjust temperature control correctly
Reposition the food.
Dry them before storing them.
Put the control to "maximum freezer".
Foods stored in freezer may not be in
conditions to be consumed. Check all of
them.
Respect the freezing capacity of your
refrigerator.
Wait for freezer cooling.
Position correctly the airflow control to
"maximum freezer".
Reposition foods.