Other Information
Troubleshooting
Check whether the
When it is flashing
The self-diagnosis function is activated.
1
Check how many times the
For example, the indicator flashes 2 times, stops flashing for 3 seconds, and flashes 2 times.
2
Press 1 (POWER) switch on the display to switch off the power, then disconnect the power cord.
Inform your dealer or Sony service center of how the indicator flashes (the number of flashes and the duration
of light out).
When it is not flashing
1
Check the items in the table below.
2
If the problem still persists, have your display serviced by qualified personnel
Problem
The power switch and control
buttons on the display do not work.
No video signal is output from the
HD15 (RGB/COMPONENT) OUT
terminal.
No signal is output from the HD-
SDI OUT terminal of the BKM-
FW16.
No picture.
No picture.
The display turns off
automatically.
Poor picture.
No color/Dark picture/The
picture is too bright/Color is not
correct/The picture gradually
becomes dark/Horizontal noise
appears on the picture
The whole screen is tinged
green or purple.
40
GB
indicator is flashing red.
indicator flashes and how long it stops flashing.
Possible Remedies
• Check "Control Setting" (page 31).
• There is no HD15 (RGB/COMPONENT) OUT output when this
device is in standby status or the AC power supply is switched off.
• There is no HD-SDI OUT output when this device is in standby
status or the AC power supply is switched off.
• Check the connection between the video equipment and the display.
• Check the settings of "RGB/YUV" (page 33).
• Try switching input using the INPUT button of the display, or the
remote control (page 12, 13).
• Check if "Timer Setting" is activated (page 31).
• Check if the "Auto Shut Off" function is set to "On" (page 32).
• Check if the room temperature is above 35°C.
• Press PICTURE to select the desired "Picture Mode" (page 13).
• Adjust the "Picture Mode" options in the "Picture/Sound" settings
(page 23, 25).
• Check the condition of the signal cable.
• Check if the room temperature is above 35°C.
• Check the settings in "ECO mode." (page 31)
• When not connecting a video device, do not connect a video cable or
conversion connector to the VIDEO OUT terminal. The white areas
of the image will be too bright due to the display signal not being
terminated.
• Check the "Light Sensor" setting. See page 34.
• Check whether the "RGB/YUV" settings are incorrect (page 33).