Troubleshooting - MINOX DTC 550 WiFi Manual De Instrucciones

TROUBLESHOOTING

Problem
Camera does not turn on.
Camera does not take
photos / record videos.
Night images are too dark.
Camera turns off with a
countdown after power is
turned on.
Only photos are taken
even though the wildlife
camera is in "Photos &
videos" mode.
Forgot camera password.
"Batt. low" is displayed.
Photos without animals.
Overexposed night
images.
WiFi connection of the
wildlife camera does not
connect to your mobile
device.
Static discharge may
cause the device to no
longer function as desired.
Replace all batteries with fresh ones.
(see chapter "Inserting or changing the batteries")
• Check the batteries and replace them if necessary.
• Reset the camera to factory default.
(see chapter "Settings menu (MENU)").
• Insert a new memory card.
Check that the power saving mode is set to "ON" and replace the
batteries.
In live mode, the wildlife camera switches off after a short countdown to
enter standby mode. If the motion sensors detect motion, the wildlife
camera automatically switches on and takes pictures in accordance with
the current settings.
Check the "Video length" and "Delay" settings. Reset the camera to
factory default if necessary.
Contact the MINOX customer service.
The batteries are low on power and must be exchanged.
Make sure that there are no branches or other objects in the motion
sensor's detection range that could trigger unwanted images due to
movement.
Make sure that the camera is mounted at spot where it cannot be
influenced by reflecting signs, windows or similar.
Check if your mobile device meets the minimum requirements of iOS 10
or newer, or Android 4.4 or newer. Smartphones with Android must have
Bluetooth LE support.
In this case, please switch off the device and switch it on again after
about 10 seconds. The device should now function as it should.
Solution
43