TROUBLESHOOTING GUIDE -
Power head LED
Red LED
showing
OFF
Continuous ON
1 BLINK, Pause
(Repeat)
1 BLINK, Pause
(Repeat)
2 BLINKS, Pause
(Repeat)
3 BLINKS, Pause
(Repeat)
4 BLINKS, Pause
(Repeat)
5 BLINKS, Pause
(Repeat)
28
POWER HEAD LED
Green LED
Possible Problem
showing
OFF
Normal operation
• Programming incomplete
• Transmitter has not learned
• Programming incomplete
• Safe-T-Beam
obstruction going down
• Door obstruction going down
• Door obstruction going up
• Programming incomplete
• Wire to power head or wire
connection at power head is
bad.
• Sensors out of alignment
• Continuous obstruction of
Safe-T-Beam
• Limits set backwards
• Push button wire short
• Push button wires reversed
in power head connector.
• Chain/belt is too tight
• Control system failure
• Thermal Protector activated
PN# 3642036534, 02/26/2010 REV. 1
FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM
None required
• Complete programming
• Push button to program
• Set DOWN LIMIT programming
®
sensor
• Check for obstruction, remove
• Check for obstruction, remove.
– Check door spring
– Contact The Genie Company at
1-800-35-GENIE
• Set UP LIMIT programming
• Check power head wiring, check
connections,
– Replace or repair
• Check Source & Sensor alignment
• Check for obstruction
®
sensor
• Clear limits and reprogram
(See section
• Check push button and wiring.
Staples can cut insulation and shorts
wires. Repair or replace push button
and/or wiring.
– Contact The Genie Company at
1-800-35-GENIE
• Reverse wire placement in power
head connector. (See section
• Adjust chain/belt tension
(See section
– Contact The Genie Company at
1-800-35-GENIE
• Contact Genie
service
• Wait until Thermal Protector cools
and resets. NOTE: The 5 BLINKS
pattern will remain blinking until
the next opener activation. If the
Thermal Protector does not reset.
– Contact Genie
for service.
Solution
)
6
)
3
).
1
®
authorized dealer for
®
authorized dealer