monolith CLASSIC Manual De Usuario página 41

18 WARRANTY
The warranty is based on normal and reasonable residential use. The
MONOLITH GRILL carries a warranty for materials and workmanship
on all grills and components, manufactured after 01.01.2009, as
explained below:
1. The MONOLITH carries a 10 year warranty on all ceramic compo-
nents and a 2 year warranty on all metal components. The warranty
is non-transferable, hence valid for as long as the original purchaser
owns the MONOLITH. Warranty coverage begins upon purchase from
an authorized retailer. The original purchase receipt must accompany
all warranty claims.
2. Within the warranty all original MONOLITH components that are
found to have defects in materials or workmanship, will be replaced
or repaired. Fulfilment of warranty acts does neither cause a prolon-
gation of the warranty period, nor does it initiate a new warranty
period. Ownership of replaced parts reverts to MONOLITH.
3. The warranty is only valid for the original purchaser as follows:
Warranty coverage begins upon purchase from an authorized retailer
only. The warranty is non-transferable and cannot be prolonged
through any of our retailers or partners.
The assembly and installation of the grill must be in accordance with
the user manual, and in accordance with all regional and national
building and fire safety codes.
Fine cracks in the exterior glaze, so-called Craquelure, can occur
during the firing process caused by different expansion coefficients of
the glaze and ceramic material. This is inevitable and even desirable,
making the ceramic more robust to temperature changes. Craquelure
is not a quality defect. Should however, parts of the ceramic break or
chip, please contact our customer service.
Due to the high temperature fluctuations within the grill the fire box
and the fire ring could crack. The expansion joints in these compo-
nents usually prevent such cracking. Should any fine cracks appear,
these are merely an optical defect and generally do not expand any
further. Further use of these components is safe, the functionality of
the grill is not affected. Should however, these components break,
please contact our customer service.
Stainless steel components, such as grill grids, are subject to discol-
ouration through exposure to high temperatures. Furthermore, under
certain conditions, the stainless steel components may rust.
Warranty coverage does not extend to any dents, scratches, chips,
fading, oxidation, rust or corrosion resulting in the improper use of
chemical cleaners or heat exposure, unless resulting in a loss of
structural or functional integrity.
The warranty is based on normal and reasonable use and mainte-
nance of the MONOLITH. The warranty does not apply to any damage
or breakage caused by improper use. Any unauthorized modifications
or alterations to the MONOLITH will void the warranty.
4. Warranty claims outside of Germany must be made through an
authorized retailer or distributor within the original country of pur-
chase. For MONOLITH grills, which have been purchased from an
authorized dealer in one EU country and taken to another EU country,
services are provided in context of the terms of warranty valid for the
latter.
5. Warranty does not apply to any losses or accidental damage or
breakage from dropping, or for any damage incurred through; improp-
er assembly, support or use; improper storage, transportation; lack of
maintenance or through negligence. Warranty coverage does not
extend to storm damage such as hail storms, floods or natural disas-
ters, fading through the exposure to chemicals or minor cosmetic
cracks of the exterior glaze that do not affect the performance of the
MONOLITH.
6. All further claims, including, in particular, claims for damages, are
herewith excluded
Hasbergen, March 2016
Should you have any questions, warranty claims,
ideas, praise or critique please contact us:
MONOLITH GRILL GmbH
Sunderstraße 15 · D-49205 Hasbergen
Telefon: +49 5405-80766-0
Telefax: +49 5405-80766-16
E-Mail: info@monolith-grill.de