Troubleshooting; Device Behavior - BrandTech HandyStep touch Instrucciones De Manejo

Troubleshooting

Problem
The battery charging cycle
has been dramatically re-
duced.
The device does not charge. The battery cannot be charged
Duration of use without
power connection has been
dramatically reduced.
The power adapter becomes
extremely warm during
charging.
The device does not charge.
The display is too bright or
too dark.
No sounds are output when
working with the device.
The touchscreen display no
longer responds.
The tip drips.
The tip is not recognized.
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Device behavior

Possible cause
The battery is old or damaged.
when it is too cold or too warm.
The battery is old or damaged.
The battery is old or damaged.
The power adapter is damaged.
The USB cable is damaged.
The power adapter is damaged.
The USB cable is damaged.
The battery cable is broken.
The distance from the device to
the charging stand is too great
The display brightness level has
been adjusted.
Sound notification is switched
off.
The program has crashed.
The tip has a leak.
Code is damaged.
Tip without coding used.
What to do
Replace the battery.
Disconnect the battery plug.
Let the battery warm up or cool down to room
temperature.
Connect the battery plug. Try charging again.
Replace the battery.
Replace the affected part.
Replace the affected part.
Insert the device into the charging station
again.
Change the brightness level, see „Settings"
→ 73
Switch on sound notification, see „Settings"
→ 73
The device starts when the battery has been
reconnected after the program crash. A
message appears to warn that a tip may still
be present in the device. Therefore, hang
the device in the holder and place a suitable
vessel under the tip, or hold the device over a
suitable vessel when starting.
Troubleshooting:
Open the cover, disconnect the battery plug,
and wait 5 s before reinserting it. The device
starts when the battery is sufficiently charged.
Replace the tip.
Eject the tip and reinsert.
Use a new or coded tip.