Maintenance
Sprout™ is normally maintenance-free. Clean unit only when it is
not plugged into an electrical outlet. When necessary, the
housing and rotor can be wiped using a damp cloth and a mild,
non-corrosive detergent.
Warning!
Do not use any solvent on the unit that may attack plastic
or cause cracks in the rotor. Ensure the rotor is protected
from corrosion and mechanical damage. The rotor must be
cleaned with a neutral cleaning liquid.
Notes
—Ensure all parts are throughly dry prior to operation.
Return for Repair
Important:
Transporting hazardous materials without a permit is a
violation of federal law.
Heathrow Scientific ® LLC will not accept any Sprout™ that is not
appropriately cleaned and decontaminated.
In the unlikely event of repair, or when damage to the unit
necessitates return, contact Heathrow Scientific ® LLC and obtain
return authorization before sending your Sprout™ for service.
Warranty
• ACCESSORY PARTS, SUCH AS RUBBER PARTS, THAT ARE
DAMAGED BY LIQUIDS OR MISUSE.
IN NO EVENT WILL HEATHROW SCIENTIFIC ® LLC'S
OBLIGATION UNDER THIS WARRANTY EXCEED THE PRICE
OF THE PRODUCT.
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Limited Warranty
Heathrow Scientific ® LLC warrants that Sprout™ will be free
from defects in workmanship and material for 1 year from the
date of purchase.
If you believe that there is a defect in the product, you must,
during the warranty period, notify Heathrow Scientific ® LLC,
provide proof of purchase, and return the product to Heathrow
Scientific ® LLC with a Return Authorization form. To obtain a
Return Authorization form, please call 1-847-816-5070.
If Heathrow Scientific ® LLC is properly notified and, after
inspection, confirms that there is a defect and the warranty
period has not expired, Heathrow Scientific ® LLC will repair,
modify, or replace the product, at its sole option, at no charge.
OTHER THAN THIS LIMITED WARRANTY, HEATHROW
SCIENTIFIC ® LLC MAKES NO WARRANTIES, EXPRESS OR
IMPLIED, WITH RESPECT TO THE QUALITY OR
PERFORMANCE OF THE PRODUCT, INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR PARTICULAR
PURPOSE WHICH ARE HEREBY DISCLAIMED AND
EXCLUDED. HEATHROW SCIENTIFIC ® LLC WILL IN NO
EVENT BE LIABLE FOR ANY LOSS OF USE, LOSS OF
PROFITS, CONSEQUENTIAL, SPECIAL,
EXEMPLARY OR PUNITIVE DAMAGES.
THIS WARRANTY DOES NOT COVER:
• ANY DEFECT OR DAMAGE CAUSED BY IMPROPER OR
UNREASONABLE USE OF THE PRODUCT. (SPROUT™ IS
DESIGNED FOR USE ONLY BY TRAINED LABORATORY
TECHNICIANS. USE BY ANYONE ELSE WILL VOID THIS
WARRANTY.)
• ANY PRODUCT THAT HAS BEEN, IN HEATHROW
SCIENTIFIC ® LLC'S SOLE JUDGEMENT, TAMPERED WITH,
ALTERED, OR REPAIRED BY ANYONE OTHER THAN
HEATHROW SCIENTIFIC ® LLC.
• ANY PRODUCT THAT IS INOPERATIVE BECAUSE OF: (a)
WEAR OCCASIONED BY USE, (b) NEGLIGENCE, (c)
ACCIDENT, (d) INCORRECT MAINTENANCE, OR (e) USE
UNDER ABNORMAL CONDITIONS OF TEMPERATURE, DIRT
OR CORROSION, OR USE WITH ABRASIVE OR CORROSIVE
MATERIALS.
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