Troubleshooting
PROBLEM
Cable kinking or
breaking.
Drum stops while
foot switch is de-
pressed. Re starts
when foot switch is
re-depressed.
Drum turns in one
direction but not the
other.
Ground Fault Circuit
In ter rupter trips when
ma chine is plugged in
or when foot pedal is
depressed.
Motor turning but
drum is not.
AUTOFEED doesn't
work.
Machine wobbles or
moves while cleaning
drain.
POSSIBLE REASON
Cable is being forced.
Cable used in incorrect pipe
diameter.
Motor switched to reverse.
Cable exposed to acid.
Cable worn out.
Cable not properly supported.
Torque limiter not properly adjusted.
Hole in foot switch or hose.
Hole in air switch.
Faulty FOR/OFF/REV switch.
Damaged power cord.
Short circuit in motor.
Faulty Ground Fault Circuit
Interrupter.
Moisture in motor, switch box or on
plug.
Torque limiter slipping because im-
properly adjusted.
Torque limiter slipping because cable
is being forced.
Belt not on drum or pulley.
AUTOFEED full of debris.
AUTOFEED needs lubrication.
Cable not evenly distributed.
Ground not level.
K-400 Drain Cleaning Machine
SOLUTION
Do Not Force Cable! Let the cutter do
the work.
Use correct cable for pipe.
Use reverse only if cable gets caught
in pipe.
Clean and oil cables routinely.
If cable is worn, replace it.
Support cable properly, see instruc-
tions.
Properly adjust torque limiter.
Replace damaged component.
If no problem found with pedal or
hose, replace air switch.
Replace switch.
Replace cord set.
Take motor to your nearest RIDGID
Independent Service Center.
Replace cord set that includes a
Ground Fault Circuit Interrupter.
Take drain cleaner to your nearest
RIDGID Independent Service Center.
Properly adjust torque limiter.
Do not force cable.
Re-install belt.
Clean AUTOFEED.
Lubricate AUTOFEED.
Pull all cable out and feed again,
evenly distribute.
Place on level stable surface.
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