Service; Warranty Conditions; After-Sale Service - HT Instruments HT4020 Manual De Instrucciones

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7. SERVICE

7.1.

WARRANTY CONDITIONS

This equipment is guaranteed against any material fault or manufacturer's defect, in
accordance with the general conditions of sale. During the warranty period (one year),
faulty parts may be replaced, with the manufacturer reserving the right to decide either to
repair or replace the product.
In the event of returning the equipment to the after-sales service or to a regional branch,
the outward transport is payable by the customer. The delivery must be agreed in advance
with consignee.
For delivery indicate by means a note enclosed with the equipment, as clear as possible,
the reasons for returning it use only the original packing.
Any damaging caused by shipment using NOT original packaging will be charged in any
case to the consignor.
The manufacturer will not be responsible for any damage against persons or things.
The warranty doesn't apply to the following cases:
 Accessories and battery aren't included in warranty.
 Repairs following unsuitable use of the equipment or by combining the latter with
incompatible equipment.
 Repairs resulting from a not correct shipping.
 Repairs resulting from servicing carried out by a person not approved by the company.
 Modifications to the equipment without explicit authorization from our technical
departments.
 Adaptation to a particular application not provided for by the definition of the equipment
or by the instruction manual.
The contents of this manual may not be reproduced in any form whatsoever without our
agreement.
Our products are patented. The logotypes are registered. We reserve the right to
modify characteristics and prices as part of technological developments which
might require them.
7.2.

AFTER-SALE SERVICE

If the equipment weren't correctly working, before contacting the SERVICE test the battery
condition, the test leads, etc., and change them if necessary.
If the equipment still weren't working, check if your operating procedure agrees with the
one described in this manual.
In the event of returning the equipment it must be re-sent to the after-sales service (at
address or to a regional branch), the outward transport is payable by the customer. The
delivery must be agreed in advance with consignee.
For delivery indicate by means a note enclosed with the equipment, as clear as possible,
the reasons for returning it use only the original packing.
Any damage caused by delivery with NO original packaging will be charged in any case to
the consignor.
1.800.561.8187
www.
.com
EN - 25
HT4020 - HT4022
information@itm.com

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