P
R
O
B
PROBLEM
1. No power, power indicator light do not light up.
2. Logs Glow, flame effect does not work.
3. Flame effect operates, but heater does not
blow warm air.
4. If unit heater does not function.
MANTEL LOCATION
When choosing a location for your new fireplace,
ensure that the general instructions are followed.
Also, for best effect, install the fireplace out of
direct sunlight.
Cold climate installation
recommendation: When installing this
unit against a non-insulated exterior
wall or chase, it is mandatory that the
outer walls be insulated to conform to
applicable insulation codes.
ELECTRICAL SPECIFICATIONS
Voltage:
120 VAC, 60 Hz,
Amps:
11.7 Amps
Watts:
1400 Watts
BTU:
4,600 BTU's
CLEARANCE TO COMBUSTIBLES
Keep electrical cords, drapery, furniture and other
combustibles at least 3 feet(0.9M) from the front of
the heater and away from the sides.
TROUBLE SHOOTING GUIDE
TROUBLE SHOOTING GUIDE
E L
M
S
1a. Check that unit is plugged into a standard
120V outlet.
2a. Turn on the main power button on the control
panel.
2a. Open back of unit. Check to see if spinner is
correctly mounted at to the rear of unit.
2b. Check to see if spinning motor is functioning.
If not, call customer service.
3a. Check that heater switch is in on position.
Heater indicator light should light up.
3b. Make certain that thermostat is set toward the
hi position.
4a. Check the heater button is on position and
thermostat is set towards the hi position.
4b. Check the heater indicator light is flickering or
not, if flickers, then turn all switches to the OFF
position and unplug the unit from the wall outlet
for 5 minutes. After 5 minutes plug the unit back
into wall outlet, and operate as normal.
ELECTRICAL CONNECTION
A 15 AMP, 120 Volt, 60 Hz circuit with a properly
grounded outlet is required. Preferably, the fireplace
will be on a dedicated circuit as other appliances
on the same circuit may cause the circuit breaker
to trip or the fuse to blow when the heater is in
operation. The unit comes standard with 6' (1828
mm) three wire cord, exiting from the rear of the
fireplace. Plan the installation to avoid the use of an
extension cord. If an extension cord must be used,
it must be a minimum 14 AWG, three wire with
grounding type plug connector and rated not less
than 1875 Watts. The cord shall not be more than
20 feet in length.
CLEANING TRIM
Clean the metal trim using a soft cloth, slightly
dampened with a citrus oil based product and buff
with a clean soft cloth. DO NOT use brass polish or
household cleaners as these products will damage the
metal trim. Citrus oil based products can be obtained
at supermarkets or hardware stores.
E-4
O
L
U
T
O I
N
SOLUTION