Troubleshooting Guide - Ovention Matchbox Serie Manual De Instalación Y Operación

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TROUBLESHOOTING GUIDE

WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Oven does not operate
(blank touchscreen).
Irregular slider movement.
Improper cooking of food.
CHECk FaNS indicator
light is on (located on front,
right side of oven chamber).
CHECK FANS
Check Fan
Indicator Light
Indicator Light
Oven not heating.
Temperature
High Limit
Reset Button
NOTE: To locate an Authorized Ovention Service Agent, access
the Ovention website at www.oventionovens.com and
select the Service & Support tab, or call the Ovention
Hotline at 855-298-OVEN(6836).
Probable Cause
Standby
switch
turned
Disconnect turned OFF (O), or unit
unplugged.
Unit connected to incorrect power supply. Refer to SPECIFICaTIONS section for unit electrical
Loose screw and/or bracket.
malfunction of gear and/or slider system.
Incorrect software installed on oven
operating system.
Incorrect setpoint temperature or menu
item selection.
Jet plate or air flow malfunction.
ambient air temperature is over 95°F
(35°C).
air filters are dirty.
Cooling fan(s) malfunction.
Temperature High Limit switch has
tripped.
ELECTRIC SHOCK HAzARD: Turn off Standby switch,
allow unit to cool, and unplug unit/turn OFF Main
Disconnect switch before performing any cleaning,
adjustments, or maintenance.
off,
main
make sure unit is plugged in, main Disconnect switch
is in ON (I) position (model m1718 only), and Standby
switch is moved up to the "On" position.
specifications. Contact a qualified electrician to
determine and install proper voltage and size electrical
receptacle.
Check all screws on slider system. Tighten screws, if
necessary.
Contact authorized Service agent or Ovention
for assistance.
Contact authorized Service agent or Ovention Hotline
for assistance.
Verify desired setpoint temperature and menu item
selection. Change to proper settings, if necessary
(refer to OPERaTION section).
Contact authorized Service agent or Ovention Hotline
for assistance.
Light will illuminate in ambient temperatures over 95°F
(35°C). Verify light shuts off after ambient temperature
drops below 95°F (35°C) consistently. If not, see
"Probable Causes" listed below.
Check air filters and clean, if necessary. Refer to
"monthly Cleaning" procedure in maINTENaNCE
section.
Contact authorized Service agent or Ovention Hotline
for assistance.
Press the Temperature High Limit Reset Button
located on the back of the oven chamber near the
bottom. If switch continues to trip, contact authorized
Service agent or Ovention Hotline for assistance.
16
English
WARNING
Corrective Action
Form No. OVmm-1013
Hotline
®

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