FAZUA evation i.o Manual Original página 26

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Manufacturer's Warranty
FAZUA GmbH, domiciled at Hofmannstr. 61, 81379 Munich, (hereinafter
referred to as the "Manufacturer") warrants to the end customer (hereinafter
referred to as the "Customer"), in accordance with the provisions set forth
below, that the drive system integrated in the bicycle purchased by the
Customer within the European Union (as of 1 January 2017) or Switzerland
(hereinafter referred to as the "Territorial Scope"), including the components
of said drive system, (hereinafter collectively referred to as the "Product") will
remain free of construction, material and manufacturing defects and be fully
functional for a period of two years following delivery (warranty period).
However, in the event that a defect should occur, or if the drive system does
not remain fully functional, the Manufacturer shall, at its own discretion,
remedy the defect(s) at its own expense by either performing repairs or
providing new or refurbished parts.
The legal rights of the Customer in the case of defects provided for under
Section 437 German Civil Code (BGB) shall not be affected thereby, nor shall
they be restricted by this warranty.
However, claims under this warranty shall only be deemed valid if:
• The Product does not exhibit any damage or signs of wear caused by
a form of use deviating from normal intended use or the specifications
provided by the Manufacturer in the user manual.
• The Product does not exhibit any signs indicating that repairs or other
procedures were performed by a specialist shop not authorized by the
Manufacturer.
• The serial number has not been removed or rendered illegible.
Claims under this warranty require that, prior to returning the Product, the
Customer contact either the dealer from whom the Customer purchased
the bicycle or the Manufacturer, and that the Customer give said party an
opportunity to perform a fault analysis over the telephone within a period of
eight days.
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Claims under this warranty can then only be honored if the Product is delivered
or returned to the Manufacturer. Claims under this warranty also require
presentation of the original invoice containing the date of purchase. The
Manufacturer shall bear the costs for shipping the Product. If the Manufacturer
or dealer has designated a specific carrier for shipment and the Customer
nevertheless uses a different carrier, the Customer shall bear the additional
cost incurred thereby.
In the event of resale, this warranty shall also apply within the aforementioned
scope and under the conditions stated above (including the requirement to
provide proof of purchase) to any subsequent future owner of the Product
located within the Territorial Scope.
This warranty is subject to the law of the Federal Republic of Germany,
provided that mandatory consumer protection regulations in the country of
the respective Customer are not in conflict therewith.
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