7: TROUBLESHOOTING
7: TROUBLESHOOTING
Troubleshooting Error Codes
The Status Indicator and Parameter Display are visible through the cover lable to indicate the system status, i.e.
running, stopped or faulted. When faulted, the status indicator light will be Red and the Parameter Display will show
the error code in the format 00 where "" indicates fault and "00" will be the fault code number. The Status Indicator
will flash the error code as the number of flashes followed by a 1 second pause. The number of flashes can be from 2
to 9. The error code will be repeated until the fault is cleared. The following describes state of the Status Indicator and
Parameter Display duing various conditions and faults:
Parameter
Status
Display
Indicator
No Light
No Light
No Light
PO
Parameter
Status
Display
Indicator
Various
Constant
Green
SOP
Constant
Green
Various
Blinking
Green
Parameter
Display
Flashes
Fault Code
01
Constant
Red
14
Controller Status
Description
Low/No Input Voltage Check the input voltage to the controller. Measure the
voltage between L1 and L2 using an AC Voltmeter. This
voltage should be greater than 190Vac.
Program Mode
The controller is set to programming mode when the
Programming Position (located in the upper-left corner of the
UIB) pins are connected together at power up. To remove
the controller from Program Mode, remove the jumper/
connection connecting the Programming Position pins, turn
off power to the controller, wait 1 minute, turn on power to
the controller.
GREEN LIGHT CODES
Controller Status
Description
Standby/Low Voltage Constant Green Light indicates the pump is in Standby mode
with the pump stopped. The system is in Standby mode when
there is no flow in the system and the pressure setting has
been reached.
It is also possible the system is in a Low Voltage condition
where the line input voltage is between 85-190VAC.
Pump Stopped
A Constant Green Status Indicator along with a SOP message
on the Parameter Display indicates that the Run/Stop input is
open which forces the pump to stop.
Check the device controlling the Run/Stop Input for proper
operation. Verify the input is wired correctly. The Run/Stop
Input wiring must never be installed in the same conduit as
power wiring and there must be a minimum of 12" between
the Run/Stop Input wiring and the power wires.
Pump Running
Flashing Green Light indicates the pump is running.
RED LIGHT CODES
Description
Controller Status
This information is to be used by professional installers or
qualified personnel only.
Internal controller fault. To clear the fault, turn off power to
Controller Error
the controller, wait 1 minute, turn on power to the controller.
To clear fault perform
If fault persists Replace controller.
a System Reset,
or turn off power
to controller, wait
1 minute, turn on
power to controller. If
fault persists contact
installer.
NO LIGHT