Troubleshooting - ECOVACS DEEBOT U2 Serie Manual De Instrucciones

4. Troubleshooting/4.1 Troubleshooting
No. Scenario
DEEBOT is not able to
1 connect to the home
Wi-Fi network.
DEEBOT is not
2
charging.
EN
26
Possible Cause
Incorrect home Wi-Fi username or password
entered.
DEEBOT is not within range of your home Wi-Fi
signal.
Network setup started before DEEBOT was
ready.
DEEBOT does not support 5 GHz Wi-Fi.
DEEBOT is not switched ON.
DEEBOT has not connected to the Docking
Station.
The Docking Station is not connected to the
power supply.
The battery is completely discharged.
Solution
Enter the correct home Wi-Fi username and password.
Make sure DEEBOT is within range of your home Wi-Fi
signal.
Turn ON Power Switch. Press the RESET Button. DEEBOT
is ready for network setup when its Wi-Fi Indicator light
flashes slowly.
Make sure the robot has been connected with 2.4 GHz Wi-
Fi network.
Switch ON DEEBOT.
Be sure that the robot's Charging Contacts have connected
to the Docking Station Pins.
Make sure the Docking Station is connected to the power
supply.
Please contact Customer Care for help.