Problem Solving Guide - Atlantic Therapeutics Innovo Instrucciones De Uso

PROBLEM SOLVING GUIDE

If an issue arises with your INNOVO
Description of the Problem Possible Cause
The display does not come
on and there is no signal
Battery symbol ( )
flashing
Screen goes blank during a
session
The stimulation feels
uncomfortable
The warning symbol
( ) is flashing, the
controller is beeping, and
E'XXX' appears on screen **
P1 and the warning symbol
are flashing
The warning symbol
( ) is flashing, along with
numbers from 1-8
* Remember that your INNOVO
visible signs of wear on your shorts, visit myinnovo.com or an authorised reseller to reorder.
** XXX =001, 002, 003 etc.
, check the table below to find out how to fix it.
®
The battery is out of charge
The battery is low
The battery is out of charge
There is a fault with the controller
The screen may be damaged
You may not be reaching a suitable
intensity level
The electrodes may not be in full
contact with the skin
You may not have applied sufficient
spray
There is a fault with the controller
There is a poor connection
between the INNOVO controller
®
and the INNOVO cable
®
The Electrode Detection Function
has been enabled
Shorts will become worn over time and will need to be replaced. If you can see
®
How to Fix the Problem
Recharge the battery
Recharge the battery
Recharge the battery
Switch off the controller and then switch
it back on again. If the error persists, visit
myinnovo.com for more information
If the screen is damaged, do not use the
device. Visit myinnovo.com for contact
information
Ensure that you are reaching a suitable
intensity level to activate the pelvic floor.
See pages 14 for more details on intensity
levels and what to expect
Ensure all electrodes are flat against the
skin and that there are no folds or creases
in the shorts
Remove the shorts and apply 2 to 3
sprays per electrode as on page 12. Put
the Shorts on again and Reconnect
Switch off the controller and then switch
it back on again. If the error persists, visit
myinnovo.com for more information
Remove the INNOVO cable from the
®
controller and reconnect, pushing firmly
to ensure a good connection. If the error
persists, visit myinnovo.com for more
information
Refer to ELECTRODE DETECTION
FUNCTION section of manual. Page 20
19